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Cozy Bear? Not So Cozy…
When you think of a “cozy bear”, you might think of Winnie the Pooh or a faux fur throw by the fire, not a criminal hacker group that’s been active since 2008. There was an intrusion to TeamViewer, the most popular remote access software, on 26 June 2024. Evidence points accountability towards Russia’s Midnight Blizzard group, also known as APT29, the Dukes, and the Cozy Bear group. Not exactly the type of behavior you’d expect from a cozy bear, right? The Cozy Bear group has been observed using tools and techniques that target groups like government, healthcare and energy organizations. Its most common techniques include scanning (T1595.002) and exploitation (T1190) against vulnerable systems. It’s also associated with the notorious SolarWinds incident in 2021 that resulted in the first ever SEC charges against a CISO. It’s safe to say this bear isn’t hibernating, it’s on the prowl. All honey pots aside, Immersive Labs has a dedicated Threat Actor Lab for APT29 and a wealth of content around other attack types perpetuated by this malicious threat group. Ensure your teams aren’t caught in a bear trap by exploring or revisiting content designed specifically around this cyber espionage group: APT29: Threat Hunting with Elasticsearch Successful cyber threat hunting relies on a combination of information from cyber threat intelligence to detailed event logs via endpoints, network devices, and security tools. This lab collection gives you an opportunity to explore some of these concepts through the lens of an emulated APT29 attack scenario. APT29: Threat Hunting with Splunk These labs follow the same attack path as the above collection, but with different tactical and system focuses, providing an opportunity to explore concepts through the lens of an emulated APT29 attack scenario with Splunk. Brute Ratel: Extracting Indicators of Compromise Brute Ratel C4 is a commercial command and control (C2) framework for adversary simulation and red team engagements. This tool has been observed in the wild being used by nation-state actors, specifically APT29. The following labs are also based on this threat group’s known tactics, techniques, and procedures (TTPs) and exploits. Check them out: CVE-2019-19781 (Citrix RCE) – Defensive CVE-2019-19781 (Citrix RCE) – Offensive CVE-2020-5902 (F5 BIG-IP) – Defensive CVE-2020-5902 (F5 BIG-IP) – Offensive We may be having fun here, but your cyber readiness is no joke. Make sure your teams are up to date on the newest CVEs and that they’re well versed on established threat actors and attack vectors – so your organization stays out of the news 🙅‍♀️🐻📰 Share your thoughts! Do you like bear-themed articles? Do you plan to assign or bookmark these recommended labs? We’re beary eager for your feedback in the comments below!
EllaBendrickChartier
10 months ago Place The Human Connection Blog
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5 Pro Tips for Organizing an Effective Team Sim
While scheduling a Team Sim exercise in the Immersive Labs platform is very straightforward, I’m sharing a list of recommendations and tips for making sure your exercise goes the extra mile: 1. Define exercise objectives Know the purpose of the exercise to keep a laser focus and stop scope creep, which can dilute the exercise experience and learning takeaways. Is this a fun exercise that will encourage engagement, or is it a capability assurance exercise? Knowing your objective is essential for effective planning. For example, a fun exercise might include more guidance and hints than a capability assurance exercise. 2. Block out calendars in advance Identify your participant list as early as possible and send placeholders out to ensure the team’s availability. The more advance notice, the better. At a minimum, provide two weeks’ notice, but ideally one month. In some large-scale cases, whole Team Sim exercise programs are planned and booked out over six months in advance. 3. Host a briefing session These sessions provide a great chance to set the expectations and objectives of the exercise, communicate important exercise information, answer any questions, and, most importantly, get the team excited about it! We recommend organizing a briefing call the week before the exercise. 4. Run a systems test The last thing you’ll want to deal with when your exercise launches is any dreaded technical issues. Make sure you run a systems test early in the planning stages, leaving plenty of time for your organization to make any required configuration changes. You can find system requirement details here. 5. Assign preparation labs Some of the catalog exercises may use security tools unfamiliar to your organization. I believe in the benefits of vendor-agnostic learning when it comes to skills development, but understand that unfamiliar tools can be frustrating. If you have access to our hands-on labs, there are preparation labs available tailored for each catalog exercise. Assign these to participants a minimum of two weeks before the exercise. If you need any help or support with planning, ask a question in our Help and Support forum. Following these steps ensures clear expectations from your participants and a smooth lead-up to your exercise, which plays a big factor in making it a success! Do you have any hints or tips for other exercise planners and facilitators? What lessons have you learned, or where have you seen success? Let us know in the comments below.
JennyLam
11 months ago Place The Human Connection Blog
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I’m ready to put up MITREE 🎄 – but is my business ready with MITRE ATT&CK?
This blog post reviews the MITRE ATT&CK framework and discusses which tactics and techniques should warrant your attention over the upcoming holiday season. We’ll also show you how to use Immersive Labs to review your skills coverage, identify resource dependencies, and assign timely and relevant content using the MITRE ATT&CK framework.
EllaBendrickChartier
8 months ago Place The Human Connection Blog
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Balance Your Business with the Buzz
The question begs for a prioritisation exercise. You need to create a dynamic program structure to address security priorities and the highest-volume threats, while keeping your finger on the pulse. Let’s dig into how you can balance your priorities Balance role-based learning and skills growth with day-to-day job responsibilities. These learning plans often look like a longer-term goal with continuous growth and skills progression. Some of our favourite Immersive Labs Career Paths (courtesy of the man, the myth, the legend ZacharyAbrams, our Senior Cyber Resilience Advisor are: Network Threat Detection Introduction to Digital Forensics Incident Response and Digital Forensics You can also create your own Career Paths! Buzz your team’s interest and pique security knowledge around the top routinely exploited vulnerabilities and priority threats. Latest CVEs and threats This collection should be a holy grail for referencing and assigning labs on the latest and most significant vulnerabilities, ensuring you can keep yourself and your organisation safe. Incorporate trending and priority threats like #StopRansomware with the below collections: Ransomware In this collection, you’ll learn about the different strains of ransomware and how they operate. Malicious Document Analysis Phishing and malicious documents are major malware attack vectors. Learn to analyse various file types and detect hidden malware. Balance out the flurry of CVEs and news trends with timely and relevant industry content: Financial services customers often prioritise Risk, Compliance, and Data Privacy Collections, or our entire Management, Risk, and Compliance path. We also have a great “Immersive Bank” Mini-Series for a simulated red team engagement against a fictitious financial enterprise. The series walks through the various stages of a simulated targeted attack, starting with information gathering and gaining access, before moving to pivoting and account abuse. Automotive customers might be interested in our CANBus collection to learn more about the CANBus technology in modern cars, and the security threats it faces. We’ve also seen interest in our IoT and Embedded Devices collection and OT/ICS For Incident Responders path! Telecommunications customers may be particularly interested in a more timely lab, such as threat actor Volt Typhoon, which recently made headlines with an attack on ISPs. Due to the group's focus on ISPs, telecom, and US infrastructure, we recommend reviewing its TTPs and mapping them against labs in the Immersive Labs MITRE ATT&CK Dashboard. Other threats may be of higher priority for your sector – reach out to your CSM or Ask a Question in the community to learn suggestions from your peers! Buzz about the latest and most active threat actors and malware because, let's bee real, everyone wants to keep their finger on the pulse of the latest security happenings. Finance, healthcare, defence, government, and national political organisations are on high alert around Iranian-Backed Cyber Activity. The following content on common attack vectors from these groups is valuable to organisations today: IRGC and relevant malware labs: APT35 Peach Sandstorm Tickler Malware Citrix Netscaler CVEs: CVE-2019-19781 (Citrix RCE) – Defensive CVE-2019-19781 (Citrix RCE) – Offensive F5 BIG-IP CVEs: CVE-2022-1388 (F5 BIG-IP) – Defensive CVE-2022-1388 (F5 BIG-IP) – Offensive What would this all look like as part of my program? I like to think of it as a waterfall method, but make sure you consider the overall learning requirement relative to your team’s workloads. Annual: Role-based career paths with a longer duration (doesn’t have to be annual – you can set more frequent targets if that’s better for your team) for completion to meet individual growth and organisation training goals. Quarterly to bi-monthly: ‘Timely training’ with IL Collections or Custom Collections. This might include a mix of “Balance” around industry-relevant content, upskilling to bridge skills gaps, or “Buzzy” content addressing incident retrospective findings that require skills triage, or an industry trend like the rise in Ransomware or Threat Actor risks for your sector, as you reprioritize your internal threat landscape through the year. AdHoc: ‘Threat Sprint’ assignments with new CVE and threat actor labs as a small custom collection with 7-10 day turnarounds per 2-3 hours of content to address quick priority topics. Make sure to get feedback from your teams on capacity. But, don’t bee afraid to iterate as you upskill your teams, stay stinger-sharp against adversaries, and hive a great time delivering on the business outcomes your organisation is looking for. Share your thoughts Have you mastered balancing business with the buzz? Comment below with your successes, failures, and ideas for effective balanced cybersecurity upskilling programs! Stay safe out there in the field, and keep an eye out (or five) for new articles based on recent events in the cybersecurity space. Get updated in your inbox on posts like this by "following" The Human Connection Blog!
EllaBendrickChartier
9 months ago Place The Human Connection Blog
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When the Lights Went Out at Heathrow: A Crisis That Was Never Meant to Be “Won”
In the early hours of March 21, 2025, a fire broke out at the North Hyde electrical substation in West London, just a few miles from Heathrow Airport. Within hours, a local infrastructure incident had triggered widespread disruption across the global aviation ecosystem. Flights were grounded, operations were halted, passengers were stranded, and local residents were left without power. Suddenly, one of the most connected airports in the world found itself completely disconnected. This wasn’t just a power failure, it was a systems failure. The fire itself was severe yet containable, but what unfolded afterward exposed far deeper vulnerabilities. It has since been claimed that Heathrow had “enough power” from other substations, which now raises difficult but fair questions: If there was enough power, why shut the airport down completely? If there wasn’t, why wasn’t the site resilient enough to handle a failure like this? And most importantly, how did one single point of failure have this much impact on such a critical national and international asset? These are the questions that will dominate the post-crisis scrutiny, but while many rush to applaud or condemn, I think the truth lies somewhere more uncomfortable. Crisis leadership isn’t about perfect outcomes Crisis response is never clean. It’s messy, fast-moving and incomplete. You make decisions with partial data, under pressure, in real time. And in the majority of cases, you choose between bad and worse – which is exactly what Heathrow’s leadership team faced: Compromised infrastructure Uncertainty about the integrity of power and systems Thousands of passengers on site and mid-flight en route to the airport Global operations and supply chain at risk The common response is, “we need to tackle all of these problems” – and rightly so – but what people often forget is that in a crisis, you don’t have the resources, time, or information to tackle everything at once. Heathrow's leadership chose safety and containment, and in just under 24 hours, they were back online again. That’s impressive. That’s recovery under pressure, and that’s business continuity in action. But it doesn’t mean everything was done right, and it certainly doesn’t mean we shouldn’t ask hard questions. “Enough power” means nothing without operational continuity Having backup power doesn’t mean having functional operations. Power alone doesn’t run an airport – systems, processes, and people do. If the backup didn’t maintain critical systems like baggage handling, communications, lighting, or security, then the airport was right to shut down. However, the next question is, why didn’t those systems have their own layers of protection, and where was the true resilience? This leads us to the real issue: this wasn’t just about Heathrow, it was about the entire ecosystem. Resilience isn’t just a plan – it’s a whole system of dependencies The recent disruption is a real reminder that resilience doesn’t just live inside an organization. It lives across every partner, vendor, and hidden dependency. In critical services like aviation, the biggest vulnerabilities are often outside the walls of your own operation. There’s a web of partners involved in keeping an airport running: Power providers Facilities management IT and communications vendors Outsourced security Maintenance crews Air traffic systems Second and third-tier subcontractors Many of these providers sit outside the organization’s direct control, yet their failures become your crisis in an instant. True resilience requires more than internal readiness, it demands visibility across the whole supply and vendor chain, coordination protocols with external stakeholders, and clear ownership of critical functions. When something breaks in the background, you won’t have time to figure out who’s responsible; you’ll only care about who can fix it. So identifying and (most importantly) testing and exercising your supply chain is paramount. This wasn’t a “winnable” crisis – and that’s the point I’ll discuss this concept further in my upcoming webinar, The Unwinnable Crisis: How to Create Exercises That Prepare Teams for Real-World Uncertainty, but the Heathrow disruption is a perfect case study. This was never going to be a clean “win.” No plan could have delivered a flawless response, and no leader could have avoided disruption entirely. Instead, this crisis asked a different question: When everything seems to be falling apart, can you contain the damage, protect your people, and recover quickly? That’s the real test. It’s what separates the theoretical resilience plans from the operational reality. Heathrow passed parts of that test, but the system around it has questions to answer, and every other organization watching should be asking the same thing: “How many hidden dependencies are we one substation, one outage, one contractor failure away from exposing?” The next crisis may not give you a warning, and it certainly won’t give you time to figure out who’s holding it all together. Crisis leadership isn’t about perfection; it’s about being ready for the moment when no perfect option exists. The question now is, what did it reveal that we can’t afford to ignore? Ready to prepare for true crisis readiness? Join me for the upcoming community webinar, The Unwinnable Crisis: How to Create Exercises That Prepare Teams for Real-World Uncertainty on April 11. We’ll explore what true crisis readiness looks like and how you prepare your team to lead when there is no “win” – only choices.
JonPaulGabriele
4 months ago Place The Human Connection Blog
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Crisis Sim Complete...Now What?
Picture it: you’ve designed, built, and exercised your first Crisis Sim. You're pleased with the scenario and satisfied to see your team sharpen their skills, deepen their understanding, and boost their incident readiness. You can bask in the glory of this job well done for a moment, but the journey of the Crisis Sim doesn’t end here. The devil is in the details of the exercise data. Completing the exercise and gathering the results is only the beginning of your journey of fostering people-centric cyber resilience! Not sure where to start? We’ve got you covered Remember how meticulously you mapped out those injects and options to build your scenario? The feedback options, the performance indicators, the branching paths, the exercise types? Your hard work is about to pay off. We’ve processed the exercise responses for you because you’ve earned it – and because there’s more work to be done. Next steps for managers Crafting outcomes from outputs You can expand on the work you’ve already put into the exercise by leveraging both the Results and the After Action Report (AAR) for your scenario in the Immersive platform. Follow these steps to access these items: Go to Crisis Sim in the Exercise tab. Locate your exercise. Hint: use the filters available on the left to show “ended” exercises. Click to open your “Ended” exercise. From there, you’ll see how to dive into the available outputs with a few clicks! If you need a bit more info, here are some additional guides from our Help Center: Where to find Crisis Sim exercise results & reports View Results After Action Report (AAR) Analyzing exercise results Results If you’re looking for granular data down to the details of each inject, you can find it here. In Results, you’ll see an overview including the summary from the exercise scenario, along with key details such as scoring and completion metrics. Need to examine responses to specific injects? In the platform, you can quickly drill down into each inject by using the navigation on the left-hand side of the report. By selecting an inject, you can review responses and start to see patterns that emerged throughout the exercise. If you’d prefer raw data, you can export a CSV file of your results. It's straightforward, packed with detail, and puts all the key metrics and figures within easy reach. Check out our documentation for more details on key information and metrics. This is an invaluable resource for anyone passionate about data! It allows you to establish a foundation, set comparative standards, and ultimately gauge and improve your cyber resilience – all with concrete data to back your efforts. If the mention of statistics and spreadsheets doesn't excite you, no worries, the Immersive platform generates an After Action Report for you 30 minutes after completion of your exercise. After Action Report (AAR) Enter the After Action Report! The AAR presents an interactive visualization of your data analysis, offering valuable insights at your fingertips. And, as a bonus, you can download it as a PDF. The AAR is more than a deliverable; it’s a guide to fostering a people-centric cyber resiliency culture. It offers an outline of the exercise and crucial data points that will help drive what you and your team do next. Overall performance, inject-by-inject analysis, and participant breakdown provide a comprehensive view of your team's current capabilities and readiness, wrapped up with relevant recommendations for you and your team. Remember, insights are only available for data that’s collected as part of your exercise, so make sure you offer ranked inject options and enable response confidence and feedback to maximize your exercising. This is defaulted in the Immersive Crisis Sim Catalog presentation scenarios. In the performance overview of the AAR, you'll encounter a high-level snapshot guide for your next steps. Think of this as a performance gauge (based on our experience with Immersive clients) that maps to the following: >=75%: Excellent >=50%: Good >= 25%: Fair >=0%: Needs improvement As you dive deeper into the AAR, these broader performance indicators unfold with more granular data, and you’ll be able to understand the gaps that exist in cyber resilience for your organization. Mind the gap By understanding your organization's current state, you can create targeted improvement plans, whether reinforcing strengths, addressing weaknesses, or identifying opportunities for further training and exercises. This provides a clear starting point for overall improvement and upskilling. Inject breakdowns help pinpoint your team's strengths and weaknesses. Imagine the exercise in a real-world scenario: would there be a data breach, or would operations continue as normal? Assess your team's confidence and accuracy in their responses to identify knowledge gaps and points of failure. Use these insights not to dwell on mistakes but to improve and ensure your team is well-prepared for future challenges. The participant breakdown takes this introspection into your team's capabilities a step further by plotting decision scores against confidence levels. This helps you understand the accuracy and confidence of your team’s responses. Are your strongest team members operating confidently? Are those with knowledge gaps posing risks by overcompensating with confidence? Create an action plan This data helps you prioritize your next steps. Will you address weaknesses, reinforce existing skills, or increase exercise frequency to build confidence? There are plenty of upskilling routes to choose from. After each exercise, you'll see related Crisis Sim scenarios and lab content based on the threats and attack vectors encountered. When creating your action plan, you should consider the following outcomes and their related recommendations: Weaknesses identified at the individual level ⇢ Assign recommended lab content to key users, and reinforce the importance of upskilling by communicating the purpose of the content. Hint: Don’t forget to use assignment deadlines to effectively track progress and keep the team on track. The participants' skills resulted in high accuracy decision-making but low confidence ⇢ Reinforce strengths with clear communication of processes and expectations. Consider reviewing your internal playbooks! Are processes clear, concise, and aligned with organizational needs and expectations? Are policies current and up to date? Are there conflicting processes or policies within your organization? The team performed exceptionally across the board with high confidence ⇢ Test response readiness by exercising on a more difficult level scenario. Does the team excel in all areas, or is this an opportunity to better prepare? The landscape is constantly changing, and new threats are constantly emerging. Ensure your team has a wide breadth of knowledge and coverage by continuously proving their skills and encouraging further learning. Three essential steps to maximize your post-simulation impact Of course, you know your organization and teams best, so the Crisis Sim results are always best interpreted by you. Once you’ve analyzed and understood the results, prioritize these steps: Review the results and gather feedback promptly to identify growth opportunities. Did outcomes align with expectations, or were there surprises? Plan specific changes for future Crisis Sim exercises and build a strategic timeline. Should you adjust the difficulty or coverage areas? Is there time for additional training between exercises? Create an action plan with clear objectives, owners, and deadlines to ensure individual and team development. What other organizational stakeholders should you bring in moving forward? And what will be important for them in Crisis Sim exercising? Share your thoughts If you’ve recently completed your first Crisis Sim exercise, what will you do next? If you’ve completed many, what tips do you have for others? Join the discussion below!
JessicaThompson
3 months ago Place The Human Connection Blog
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Making the Most of Custom Lab Builder: A Guide to Writing Inclusively for All
Language shapes how people perceive and engage with content, so it’s crucial to consider the kind of words you use. Using outdated terminology can offend and disengage learners, as well as hurt a company’s reputation. This blog is the second in a series on making the most of the Lab Builder, looking at what we call the Four Cs. Ensuring your writing is… Conscious Consistent Conversational Concise The previous post in this series looked at accessibility. In this post, we’ll explore what it means to write consciously and inclusively, share practical tips, and show how our platform supports this critical effort. Why is inclusive language important? Inclusive language avoids bias, respects diversity, and ensures accessibility for all. In cybersecurity, it means using terms that foster collaboration and trust, avoiding outdated or harmful phrases, and creating welcoming and empowering content The Quality Team at Immersive Labs is committed to staying up to date with how language changes in the cyber industry. We regularly undertake research and speak to other industry professionals to ensure that our language is appropriate. Words to avoid We recommend avoiding specific terms that some people may find offensive, and some socially charged language that may have negative connotations. Non-inclusive language to avoid Preferred inclusive versions Whitelist/Blacklist Allowlist/Denylist White hat/Black hat hackers Ethical/Unethical hackers Master/Slave Leader/Follower, Primary/Replica, Primary/Standby Grandfathered Legacy status Gendered pronouns (e.g. assuming “he/him/his”) They, them, their Gendered pronouns (e.g. “guys”) Folks, people, you all, y’all Man hours, man power Hours, engineer hours, workforce, staffing Man-in-the-middle attack Machine-in-the-middle attack Sanity check Quick check, confidence check, coherence check Dummy value Placeholder value, sample value Crazy, insane Amazing, incredible, or any other appropriate adjective Socially charged words Preferred inclusive versions Native Built-in, default, pre-installed, integrated, core Abort Stop, cancel, end, force quit Cripple Disable, impair, damage, destroy, ruin Kill Stop, force quit, close, shut down Trigger Activate, initiate, cause, launch Unsure if a phrase you’ve used could be seen as offensive? Ask yourself: is this the most accurate and appropriate choice? Often, you can find a more descriptive word and avoid using these examples. Top tips for inclusive language Use writing tools Tools like Grammarly can help identify problematic words or phrases. You can create customized lists in Grammarly, which will then flag when a word has been used in your writing. Additionally, there are many inclusive language guides available online. Keep it short and sweet Use short sentences and paragraphs. Shorter sentences are easier to read, scan, and understand – especially for those with cognitive disabilities. Aim for sentences around 10–15 words, with variation for a natural flow. Avoid sentences longer than 20 words, as they can be harder to follow. Read aloud Proofread your work aloud to catch awkward phrasing, overly complex sentences, or insensitive terms. Hearing the words can help identify spots where clarity or tone might need improvement. Get a second opinion Ask a colleague to review your final version. A fresh set of eyes can spot language that might be unclear, inappropriate, or overly complicated. Share your thoughts Now that Lab Builder is here and you’ve had a chance to create your own content, how have you made your content more inclusive? We’re always looking to stay up to date, so if you have any further suggestions to add to our list of words to avoid or any other tips, let us know! We’d love to learn from you and grow the collective community knowledge.
LauraBrady
6 months ago Place The Human Connection Blog
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Transforming Bug Triage into Training: Inside the Making of Immersive AppSec Range Exercises
“We all know the pain of bug reports clogging up a sprint—we thought, what if we could transform that drain on time and morale into a challenge developers are excited to tackle?” Rebecca: Oh, I love that—turning bug backlog dread into bite-sized victories is brilliant. I’m excited to hear more, but first, congratulations on launching Immersive AppSec Range Exercises! This is a BIG deal! No one else does anything like this for developers. Naomi: Thanks! What can I say? My love for cybersecurity goes back to university capture-the-flag events. Pushing yourself outside your comfort zone with hands-on challenges is by far the fastest way to learn. My main goal was to bring that same energy to application security—there are loads of CTFs for pentesters, but not really for developers who need to sharpen their defensive and remediation skills. I also wanted this to be inherently team-friendly. Our individual AppSec labs are built for individual learning, but group dynamics demand different pacing and collaboration tools. Rebecca: Makes total sense. Offensive skills get the headlines, but developers need a solid, team-centric defensive playground too. So how did you translate that vision into the actual structure of our AppSec Range Exercises? Naomi: I anchored everything in the maintenance phase of the software lifecycle: Receive bug → Triage → Fix → Test → Merge. That mirrors real dev workflows, so participants don’t just patch vulnerabilities—they live the ticket management, version control, and testing cadence they’ll face on the job. [Inside scoop: When we build any security exercise, our team maps it to a real-world experience. In Immersive AppSec Range Exercises, a common SDLC workflow—teams learn best when they see exactly how it will play out in their daily sprints. ] Rebecca: I love that you’re training both mindset and muscle memory—jumping through the same process you’d use in production. Once you had that flow, what were the first steps to bring the framework to life? Naomi: Well, I knew that this project was going to need quite a few applications to house the functionality for the exercises, so I audited what we’d need from scratch versus what open source could handle. For ticketing, most OSS Kanban tools were overkill, so I built a lightweight app called Sprinter. Then for version control, we leaned on GitLab—it was quick to stand up and gave a familiar UI for branching and merges. Once those pieces clicked—vulnerabilities surfacing in Sprinter, code pushes in GitLab, and test runs in the Verification view—we had a minimally viable range exercise in action. Rebecca: A smart “build-what-you-must, borrow-where-you-can” approach. Seeing that prototype come together must’ve been so cool. Naomi: Absolutely. It was one thing to design on paper, but watching the pipeline live—tickets flow in Sprinter, GitLab merge requests, automatic test feedback—was a genuine “wow” moment. Rebecca: Speaking of “wow,” let’s talk scenarios. How did you land on “Blossom,” your vulnerable HR app in the Orchid Corp universe? Naomi: Well, we needed something with enough complexity to showcase the framework. HR apps hit three sweet spots: business logic richness, varied user roles, and sensitive data. Tying it into Orchid Corp—our fictional corporation for Immersive Cyber Drills—gave it narrative depth, especially for returning users of our Immersive One platform. Rebecca: And when you designed the actual vulnerabilities inside Blossom, what guided your choices? Naomi: I started with the OWASP API Top 10—that’s our gold standard for spotting the biggest threats. Then I looked at what slips through most scanners and frameworks—nuanced business-logic flaws and edge-case logic bugs—and made those the core of the challenge. To keep things well-rounded, I also added a few classics—things like IDOR, SSRF, and command injection—so every player gets a taste of both modern pitfalls and time-tested exploits. [Inside scoop: Mixing modern, real-world API flaws with a few known “gotchas” keeps Immersive AppSec learners guessing and builds confidence when they spot the unexpected.] Rebecca: I know you’re busy working on the next exercises we’ll release, but before we wrap, how did you test Blossom among developers and engineers? No doubt you wanted to make sure it delivered the right experience! Naomi: Yes, absolutely! We ran a pilot with our own Immersive engineers and a third party, creating a realistic dev team. Watching them collaborate—triaging, patching, merging—validated every piece of the design. Their feedback on pacing and hint levels let us polish the final release. It was one of my favourite days—seeing months of work click into place. After that, we shipped it to customers knowing it was battle-tested. Rebecca: This has been fantastic—thank you for sharing your full planning and development journey, Naomi! From initial vision to a live, collaborative exercise … I’m awed. You certainly put incredible thought and care into developing this revolutionary approach to AppSec training. Final Thought Security is a team sport, and training like Immersive AppSec Range Exercises is the fast track to confident, resilient DevSecOps teams. If you’re a developer or engineer looking to level up your remediation skills, have your team lead reach out to your Account Manager for a demo. In the meantime, watch a sneak peek of what your experience would be like in this demo below:
NaomiRoberts
3 months ago Place The Human Connection Blog
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The Softer Side: Non-technical Benefits to Technical Team Exercises
In my role, I have the privilege of working with many different organizations through their technical exercise events and programs. One of the most rewarding aspects is seeing the spark ignite in the people as they band together to achieve a common objective. In this article, I’ll be sharing some of the common benefits I see emerge across organizations of all sizes, industries, and maturity levels, no matter the exercise's purpose. Encouraging curiosity and problem-solving Cyber Range Exercises provide a virtual network environment to explore. Defensive exercises focus on detecting and monitoring malicious activity, while offensive exercises involve exploiting vulnerabilities to uncover target information. Within these simulated environments, participants must utilize a wide array of skills and decide on the best approach, as the correct course of action isn't always obvious. This technical challenge is great for reinforcing knowledge and applying skills. I've seen players puzzle over unsuccessful methods, forcing them to rethink their approach entirely, asking plenty of “what if” questions before testing them out. This experimentation process educates players while simultaneously promoting lateral thinking and encourages sharing problem-solving insights. Improved communication Trawling through logs and analyzing (or preparing) a malicious payload usually calls for quiet focus. But in the real world, we’re rarely working alone. More often than not, investigations and tests happen in small teams, under pressure, and good communication becomes just as important as technical skill. That’s why team-based exercises reflect this reality. You’ve got to explain what you’re doing clearly, so everyone’s on the same page – both in terms of the situation and the technical jargon. Creating clear written logs and documentation matters too, especially in incidents where language may need to be adapted for different audiences. The most effective teams I've observed in these exercises prioritize organization. They set up a central place to track everything – whether that’s a Teams channel, a spreadsheet, or a crisis response tool – and they’re smart about assigning roles and carving out time to keep everyone synced up. Better distraction management A deliberate challenge I sometimes incorporate into technical exercises is surprise leadership requests for incident updates. This tests the team's ability to rapidly consolidate information under pressure, dealing with the uncertainties of an active investigation. Teams with strong organization, detailed incident logs, and a dedicated spokesperson or team leader consistently manage these interruptions best. Practicing in a simulated setting helps teams stay productive and accurate, even when real-world distractions come into play. It builds the ability to block out noise, manage stakeholders, stay focused on individual tasks while keeping sight of team goals, and smoothly switch contexts when needed. Stronger team dynamics Unlike individual training, these exercises require participants to actively communicate, share knowledge, and rely on each other's strengths to achieve a common goal. Team members learn to understand each other's working styles, identify individual expertise, and build trust in their colleagues' abilities. The shared experience of overcoming technical challenges, even simulated ones, creates a sense of camaraderie and shared accomplishment. While every team comprises diverse personalities and communication styles, it's crucial that each individual feels comfortable and empowered to share their insights and findings. These contributions can significantly alter the outcome; for instance, a critical discovery during a technical investigation might directly influence the business's crisis response strategy. Increased efficiency The more a team works together responding to the exercise challenges, the more they develop shared understandings of processes and expectations, learn to delegate effectively, and identify bottlenecks in their collaborative efforts. Eliminating issues arising from a lack of confidence or familiarity with the team or processes is especially critical for incident response teams, leading to quicker response times and improved agility when situations change rapidly. After each exercise, I like to conduct a team debrief, which is crucial for reflecting on lessons learned. Prompting players to consider their individual strengths and challenges, alongside open discussion about team dynamics and processes, helps identify opportunities for improvement. Technical exercises are undoubtedly key to boosting individual technical proficiency. However, their even greater value lies in cultivating these skills alongside the crucial professional attributes demanded by our field. Considering the significant pressure and expectations placed on these teams to deliver trustworthy outcomes, ensuring their preparedness within a high-trust setting is essential. These are merely some of the advantages I've witnessed through these exercises. Share your thoughts What benefits have you experienced through technical exercising? Share your thoughts in the comments!
JennyLam
3 months ago Place The Human Connection Blog
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Mastering Crisis Sim: 5 Tips for Easy Customization
Drawing on three years of Crisis Sim experience, I’ve identified five essential elements that consistently lead to successful custom simulations. 1. Have a good plan Having a plan is vital to dealing with a crisis, and the same thing goes for creating a Crisis Sim. When planning a crisis scenario, it can be extremely helpful to have a general outline of the storyline, different branches, and specific IR goals to hit before creation begins. This can be done in many different ways, depending on your preference. A whiteboard session, document outline, Figma, or even pen and paper can help outline different injects, attack vectors, and responses. 2. Use naming conventions to keep things organized When creating a multi-branch exercise, injects can often be reused or slightly modified to engage users and reflect the impact of their previous choices. However, with multiple copies of injects, it can be difficult to track which inject links to which option or how it flows into other branches. Organizations have found that using simple naming conventions greatly reduces confusion. For example, including the inject number and different branches ([Inject], [Branch]) provides a clear visual and numerical reference. This approach is especially helpful when managing copied injects with identical titles. 3. Create useful attachments Crisis Sims and tabletops are all about engaging the audience and immersing them in the scenario. Adding useful attachments can significantly enhance realism with minimal effort. Attachments in injects provide context, information, or illustrate the effects of previous decisions. Organizations often use sanitized SOC screenshots, short videos featuring leaders, or their IR playbook to drive engagement. With support for various file types, these additions make scenarios more interactive and realistic. 4. Flexible interludes Interludes are a new type of inject in Crisis Sim that don’t require action or voting from participants, offering versatile use cases. Interludes can be used to bring the audience back to the main branch if they begin to choose options that aren’t in line with playbooks, framing it as a decision made by a manager or leader. Interludes can also be used as a conversation starter rather than relying on voting, as conversation is key during crisis exercises. Instead of listing a few options, interludes can allow for open-ended questions, which lead to discussions on the best next steps or things to consider as the scenario progresses. Interludes can also introduce new issues and provide more context. 5. ‘Create with AI’ to get started ‘Create with AI’ is a new feature in Crisis Sim that allows organizations to create customized scenarios with artificial intelligence. This feature is great at getting a highly customized scenario started, all within a few minutes. When using ‘Create with AI’, it’s vital to provide as much information within the title as you can. Giving more information within the prompt will lead to a better scenario. Additionally, AI is still growing and improving, so take a deep look at the scenario after creation and make alterations where needed. Share your thoughts Have you got any top tips for customizing Crisis Sims? Comment below and share them with The Human Connection Community!
LukeKmiotek
6 months ago Place The Human Connection Blog
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Not So Cozy…","conversation":{"__ref":"Conversation:conversation:574"},"id":"message:574","entityType":"BLOG_ARTICLE","eventPath":"category:blogs/community:dnvaw96485board:the-human-connection-blog/message:574","revisionNum":3,"uid":574,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:43"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"In this blog post, we explore the Cozy Bear Group, an established threat actor with recent exploits that impacted a popular remote access software. We explore the tactics and techniques used in this attack, the most common attack vectors used by the threat group, and provide an aligned list of Labs that can help your teams stay resilient. There will also be bear puns. Please enjoy! ","metrics":{"__typename":"MessageMetrics","views":252},"postTime":"2024-09-26T08:20:57.303-07:00","lastPublishTime":"2024-09-26T08:30:34.018-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When you think of a “cozy bear”, you might think of Winnie the Pooh or a faux fur throw by the fire, not a criminal hacker group that’s been active since 2008. \n There was an intrusion to TeamViewer, the most popular remote access software, on 26 June 2024. Evidence points accountability towards Russia’s Midnight Blizzard group, also known as APT29, the Dukes, and the Cozy Bear group. \n Not exactly the type of behavior you’d expect from a cozy bear, right? \n \n The Cozy Bear group has been observed using tools and techniques that target groups like government, healthcare and energy organizations. Its most common techniques include scanning (T1595.002) and exploitation (T1190) against vulnerable systems. It’s also associated with the notorious SolarWinds incident in 2021 that resulted in the first ever SEC charges against a CISO. It’s safe to say this bear isn’t hibernating, it’s on the prowl. \n All honey pots aside, Immersive Labs has a dedicated Threat Actor Lab for APT29 and a wealth of content around other attack types perpetuated by this malicious threat group. Ensure your teams aren’t caught in a bear trap by exploring or revisiting content designed specifically around this cyber espionage group: \n APT29: Threat Hunting with Elasticsearch \n Successful cyber threat hunting relies on a combination of information from cyber threat intelligence to detailed event logs via endpoints, network devices, and security tools. This lab collection gives you an opportunity to explore some of these concepts through the lens of an emulated APT29 attack scenario. \n APT29: Threat Hunting with Splunk \n These labs follow the same attack path as the above collection, but with different tactical and system focuses, providing an opportunity to explore concepts through the lens of an emulated APT29 attack scenario with Splunk. \n Brute Ratel: Extracting Indicators of Compromise \n Brute Ratel C4 is a commercial command and control (C2) framework for adversary simulation and red team engagements. This tool has been observed in the wild being used by nation-state actors, specifically APT29. \n The following labs are also based on this threat group’s known tactics, techniques, and procedures (TTPs) and exploits. Check them out: \n \n CVE-2019-19781 (Citrix RCE) – Defensive \n CVE-2019-19781 (Citrix RCE) – Offensive \n CVE-2020-5902 (F5 BIG-IP) – Defensive \n CVE-2020-5902 (F5 BIG-IP) – Offensive \n \n We may be having fun here, but your cyber readiness is no joke. \n \n Make sure your teams are up to date on the newest CVEs and that they’re well versed on established threat actors and attack vectors – so your organization stays out of the news 🙅‍♀️🐻📰 \n Share your thoughts! \n Do you like bear-themed articles? Do you plan to assign or bookmark these recommended labs? We’re beary eager for your feedback in the comments below! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2872","kudosSumWeight":9,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS01NzQtRWhZajRo?revision=3\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS01NzQtUVNXSEdk?revision=3\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS01NzQtbEpxa1Rp?revision=3\"}"}}],"totalCount":3,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS01NzQtRWhZajRo?revision=3"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:439":{"__typename":"Conversation","id":"conversation:439","topic":{"__typename":"BlogTopicMessage","uid":439},"lastPostingActivityTime":"2024-09-13T13:24:41.366-07:00","solved":false},"User:user:32":{"__typename":"User","uid":32,"login":"JennyLam","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/dS0zMi1WcllESmI?image-coordinates=85%2C85%2C860%2C860"},"id":"user:32"},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MzktdFVGQWVw?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MzktdFVGQWVw?revision=2","title":"SME Blog-1.jpg","associationType":"COVER","width":3200,"height":2000,"altText":""},"BlogTopicMessage:message:439":{"__typename":"BlogTopicMessage","subject":"5 Pro Tips for Organizing an Effective Team Sim","conversation":{"__ref":"Conversation:conversation:439"},"id":"message:439","entityType":"BLOG_ARTICLE","eventPath":"category:blogs/community:dnvaw96485board:the-human-connection-blog/message:439","revisionNum":2,"uid":439,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:32"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"Whether you’re running a big or small event, a one-off, or a regular technical exercise program, strong planning paves the way for a great exercise experience. ","metrics":{"__typename":"MessageMetrics","views":200},"postTime":"2024-09-10T02:00:00.063-07:00","lastPublishTime":"2024-09-10T02:01:54.445-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" While scheduling a Team Sim exercise in the Immersive Labs platform is very straightforward, I’m sharing a list of recommendations and tips for making sure your exercise goes the extra mile: \n 1. Define exercise objectives \n Know the purpose of the exercise to keep a laser focus and stop scope creep, which can dilute the exercise experience and learning takeaways. Is this a fun exercise that will encourage engagement, or is it a capability assurance exercise? Knowing your objective is essential for effective planning. For example, a fun exercise might include more guidance and hints than a capability assurance exercise. \n 2. Block out calendars in advance \n Identify your participant list as early as possible and send placeholders out to ensure the team’s availability. The more advance notice, the better. At a minimum, provide two weeks’ notice, but ideally one month. In some large-scale cases, whole Team Sim exercise programs are planned and booked out over six months in advance. \n 3. Host a briefing session \n These sessions provide a great chance to set the expectations and objectives of the exercise, communicate important exercise information, answer any questions, and, most importantly, get the team excited about it! We recommend organizing a briefing call the week before the exercise. \n 4. Run a systems test \n The last thing you’ll want to deal with when your exercise launches is any dreaded technical issues. Make sure you run a systems test early in the planning stages, leaving plenty of time for your organization to make any required configuration changes. You can find system requirement details here. \n 5. Assign preparation labs \n Some of the catalog exercises may use security tools unfamiliar to your organization. I believe in the benefits of vendor-agnostic learning when it comes to skills development, but understand that unfamiliar tools can be frustrating. If you have access to our hands-on labs, there are preparation labs available tailored for each catalog exercise. Assign these to participants a minimum of two weeks before the exercise. \n If you need any help or support with planning, ask a question in our Help and Support forum. \n Following these steps ensures clear expectations from your participants and a smooth lead-up to your exercise, which plays a big factor in making it a success! \n Do you have any hints or tips for other exercise planners and facilitators? What lessons have you learned, or where have you seen success? Let us know in the comments below. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2533","kudosSumWeight":4,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MzktdFVGQWVw?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MzktdFVGQWVw?revision=2"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:1177":{"__typename":"Conversation","id":"conversation:1177","topic":{"__typename":"BlogTopicMessage","uid":1177},"lastPostingActivityTime":"2024-12-16T08:20:22.712-08:00","solved":false},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWpnSkh3Zg?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWpnSkh3Zg?revision=7","title":"SME Blog-4.jpg","associationType":"COVER","width":3200,"height":2000,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LTA3ejFuSA?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LTA3ejFuSA?revision=7","title":"clipboard_image-1-1733157524140.png","associationType":"BODY","width":1202,"height":996,"altText":"Humorous image of a cat pawing at a decorated Christmas tree, crossed out with a red prohibition symbol. The text 'MITRE ATT&CK' is written across the image, with 'MITRE' at the top and 'ATT&CK' at the bottom, creating a playful reference to the cybersecurity framework"},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWwxVU1HVA?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWwxVU1HVA?revision=7","title":"clipboard_image-2-1733157584781.png","associationType":"BODY","width":1128,"height":564,"altText":"Meme image divided into two panels. The left panel features a still from the 'Woman Yelling at a Cat' meme, with a woman angrily pointing and labeled 'THREAT ACTORS.' The right panel shows a white cat sitting at a dining table with a confused expression, labeled 'MITRE ATT&CK,' humorously implying the cat's indifference or misunderstanding of the threat actors' accusations"},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LXV1anphRQ?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LXV1anphRQ?revision=7","title":"clipboard_image-3-1733157626830.png","associationType":"BODY","width":1600,"height":974,"altText":"Screenshot of the MITRE ATT&CK Framework, showing a matrix of techniques organized into columns by tactic. Each cell is color-coded to indicate coverage levels, with a key at the bottom left explaining the color coding: 'Highest,' 'Medium,' 'Lower,' 'Not Started,' and 'No Data Mapped.' The title at the top reads 'MITRE ATT&CK Framework,' and tabs at the top allow for switching between 'Personal View' and 'Organization View"},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWtHOWVPcw?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWtHOWVPcw?revision=7","title":"clipboard_image-4-1733157725336.png","associationType":"BODY","width":650,"height":1144,"altText":"Dashboard displaying progress tracking for the phishing technique (T1566) under the MITRE ATT&CK Framework. The top section shows 'Phishing' with a 'Lower coverage' label and a brief description about adversaries using phishing to gain access to victim systems. Below are tabs labeled 'Progress (198)' and 'Labs (32).' Progress indicates 198 users are 'In progress' while 0 users are 'Completed.' A list of users is shown, including their status ('In progress') and number of labs completed (e.g., User Smith: 18/32, User West: 14/32, etc.)."},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LXhEZEFOWg?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LXhEZEFOWg?revision=7","title":"clipboard_image-5-1733157801661.png","associationType":"BODY","width":837,"height":611,"altText":"Screenshot of a form interface for creating or customizing a lab collection titled 'MITRE Insights & Priorities for the *****-IL-Days.' The interface includes three steps in the process: '1. Details,' '2. Select Labs,' and '3. Review,' with 'Details' currently selected. Fields include 'Title,' with a character limit of 140, and 'Description,' with a limit of 2000 characters. The description reads, 'Labs to help build knowledge and skills over the holiday season for our Security team. These labs were curated specifically for our group as it relates to existing skills coverage on the team, industry priorities, and increased holiday risk areas.' There is an option to upload a custom cover image. On the right, a preview of the lab collection displays a placeholder image of a person in a winter jacket using a laptop outdoors."},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LVh1dG9EVg?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LVh1dG9EVg?revision=7","title":"clipboard_image-6-1733157817878.png","associationType":"BODY","width":975,"height":713,"altText":"Interface showing the MITRE ATT&CK framework matrix in the 'Select Labs' stage of a lab creation process. The matrix is organized by tactics such as 'Resource Development,' 'Initial Access,' 'Execution,' 'Persistence,' 'Privilege Escalation,' and 'Defense Evasion,' with various techniques listed under each tactic. A key at the bottom left explains color-coded coverage levels, including 'Highest,' 'Medium,' 'Lower,' 'Not Started,' and 'No Data Mapped.' A selection bar at the top includes filtering options, such as 'By Category' and 'By MITRE ATT&CK.' Progress indicators at the top highlight the current stage ('2. Select Labs') in the three-step process ('1. Details,' '2. Select Labs,' '3. Review')."},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWNvV25LRg?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWNvV25LRg?revision=7","title":"clipboard_image-7-1733157834375.png","associationType":"BODY","width":818,"height":724,"altText":"Interface showing a detailed view of the MITRE ATT&CK framework, focusing on techniques under 'Initial Access,' 'Execution,' and 'Persistence' columns on the left. Techniques like 'Hardware Additions' and 'Serverless Execution' are visible, with corresponding sub-techniques and coverage levels ('L' for lower, 'M' for medium). On the right, a list of labs is displayed, each associated with specific techniques. Labs such as 'Ransomware: LockBit' and 'APT43: Malware Analysis' are listed with a '+ Add' button to include them in a selection. A blue star marks the 'Ransomware: LockBit' lab, indicating attention or importance."},"BlogTopicMessage:message:1177":{"__typename":"BlogTopicMessage","subject":"I’m ready to put up MITREE 🎄 – but is my business ready with MITRE ATT&CK?","conversation":{"__ref":"Conversation:conversation:1177"},"id":"message:1177","entityType":"BLOG_ARTICLE","eventPath":"category:blogs/community:dnvaw96485board:the-human-connection-blog/message:1177","revisionNum":7,"uid":1177,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:43"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" This blog post reviews the MITRE ATT&CK framework and discusses which tactics and techniques should warrant your attention over the upcoming holiday season. \n We’ll also show you how to use Immersive Labs to review your skills coverage, identify resource dependencies, and assign timely and relevant content using the MITRE ATT&CK framework. ","introduction":"This blog post reviews the MITRE ATT&CK framework, and discusses which tactics and techniques that should warrant your attention over the upcoming holiday season.\n

\nWe’ll also show you how to use Immersive Labs to review your skills coverage, identify resource dependencies, and assign timely and relevant content using the MITRE ATT&CK framework.","metrics":{"__typename":"MessageMetrics","views":129},"postTime":"2024-12-04T00:55:24.991-08:00","lastPublishTime":"2024-12-04T00:55:24.991-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" We’re just out of the proverbial woods after a very spooky hauntober and a frighteningly long list of new CVEs in November. 🙅‍♀️ I’m ready to be merry and make some memories around my tree. Are you? \n As you look to spirited times ahead, you need to think about how to protect your business in areas where your cyber skills may be weak, and how you can address the increased risks around the holiday season. \n Immersive Labs and the MITRE ATT&CK® framework can help! \n If you’re not familiar with MITRE, we’ll get acquainted quickly here. When you think about an incident, did the attacker go down the chimney or through the front door? Did they skulk under rugs and furniture to evade your surveillance while stealing secrets along the way? When the thief absconded, did they take the stocking, the gifts, the tree? \n \n The MITRE ATT&CK framework can be used to pin down what the grinch malicious actor did at a high level – this is a tactic. You can also drill deeper into the details of how – this is a technique. MITRE ATT&CK brings structure to the understanding of adversarial behavior, helps you identify attack types, and supports risk definition. \n \n Okay great! So what next? How can you use MITRE ATT&CK to tangibly protect your business when you look at training needs for the upcoming holiday season? How can you demonstrate that you’re addressing the increased risk this time of year from an upskilling and readiness perspective? \n Review your skills coverage \n The MITRE ATT&CK dashboard in the Immersive Labs platform provides a visual heat map of how every person's knowledge and skills stack up against the MITRE ATT&CK framework. Labs are mapped to appropriate tactics and techniques. The darker the blue, the more people who have completed labs associated with that technique and tactic combination. \n \n \n If you see large gaps around key risk areas, such as initial access or phishing techniques, you might want to focus on building knowledge and skills in these areas – especially before the holidays. \n Prioritize tactics and techniques \n Now that you’ve oriented your organization's knowledge and skills distribution against the framework, you’ll want to prioritize your upskilling efforts. \n First, review key risk areas and tactics, techniques, and procedures (TTPs) for your business based on industry, the latest CVEs, and active threat actors. \n At present, CVE-2024-0012 and CVE-2024-9474 (Palo Alto PAN-OS) are top of mind for many in the technology sector. They map to technique T1068, Exploitation for Privilege Escalation. \n There’s also been noise around the threat actor Peach Sandstorm, which has a number of relevant TTPs. Think about which of these might be the most relevant or highest risk to your organization and how urgently you should address training needs for them. \n \n \n \n T1566.001: Spearphishing Attachment \n T1566.002: Spearphishing Link \n T1598: Phishing for Information \n T1598.003: Spearphishing Link \n \n \n \n Next, think about the fact that 48% of US shoppers report being targeted by some type of scam while holiday shopping online. And that's just users reporting what they think to be true. If an employee is finishing up tasks and makes a quick stop on social media, they could be one of the 37% of Americans who make a purchase through a social media advert. That could expose your corporate networks to phishing attacks and malware infections… definitely not nice. \n Given the nature of the season and the statistics already mentioned, it’s worth considering the key tactic of initial access, which involves techniques like phishing that can be prevalent with holiday-themed scams. \n \n T1190: Exploit Public Facing Application: Phishing emails with malicious links disguised as holiday greetings or shopping deals. \n T1566: Phishing: Spear phishing emails targeting specific employees with personalized holiday-themed content. \n \n Additionally, you should also prioritize techniques related to execution and credential access to prevent unauthorized access and detect any evasive actions by attackers. \n \n T1204: User Execution: Malicious attachments in holiday-themed emails that automatically execute when opened. \n T1189: Drive-by-Compromise: Visiting malicious websites embedded in holiday greeting cards or promotional links. \n T1110: Brute Force: Automated attempts to guess employee passwords using common holiday-related phrases. \n \n Persistence tactics are also crucial, as attackers might try and maintain access to systems during the holiday season when IT staff could be less vigilant. Attackers can create scheduled tasks to run malicious code during holiday downtime or capitalize on the increased network activity and user complacency during holidays to maintain a foothold on a system. \n \n T1053: Scheduled Task/Job: Creating a scheduled task to execute malware on a holiday-specific date or time. \n T1118: Boot or Logon Autostart Execution: Configuring system settings to automatically run malicious code when a user logs in during a holiday period. \n \n Use the MITRE ATT&CK dashboard to identify resource dependencies \n Within any technique in the MITRE Dashboard, you can see both the user progress against mapped labs and the labs themselves. You can use this to infer resource dependencies or single points of failure around specific tactic and technique combinations. \n For example, say user Smith had completed 18 of the 32 labs mapped to Initial Access: T1566 Phishing assigned to each team member. User West has completed 14, Jones has completed 9, and Lee has completed 8. The MITRE Dashboard has identified this technique as lower coverage across your team. \n \n \n \n In this case, Smith and West are potential resource dependencies or single points of failure. If these two users were off work over the holidays, the covering team members might not have the same knowledge or skills to help with an investigation to do with this technique. \n To mitigate this, you could increase the breadth of coverage by having all other team members complete the same labs that Smith has completed. This could help to reduce the risk of single points of failure. \n It also might be worthwhile increasing the depth of knowledge across the team to get to medium or high coverage for the phishing tactic, thereby reducing resource dependencies further. \n Take action to protect your business! \n Assign content to cover: \n \n Skills coverage – gaps you identified with the MITRE ATT&CK Organization Dashboard \n Priority TTPs \n Resource dependency remediation \n \n Create a custom collection using the MITRE ATT&CK interface: \n As always, start by building out the collection details, including a title, description, and cover image. \n \n \n Then, select your labs by MITRE ATT&CK.. It’s the same interactive Organization View you’ve seen before… \n \n \n ...except you can add labs from the technique directly to your new collection! \n \n Consider teaching your team more about MITRE itself, or diving into specific high-risk holiday tactics this blog touches on! \n We have a MITRE ATT&CK collection that’s designed to be foundational. It includes labs focusing on each tactic, teaching learners how to recognize and protect against related attacks. The labs use the ATT&CK Navigator, an open-source tool, to map and understand these tactics and techniques. This approach helps users learn to identify and mitigate potential threats using a structured and widely recognized framework. \n For Initial Access, we have an Events & Breaches collection that includes labs on identifying spoofed domains in phishing emails and analyzing web traffic to identify threats. Additionally, the Threat Research collection contains labs on phishing techniques, providing practical exercises to enhance skills in recognizing and mitigating phishing attacks. \n We have a dedicated collection on Credential Access, with labs that provide practical experience in attacking password encryption methods, cracking hashed passwords, conducting brute force attacks, stealing user credentials, and more! This collection aims to enhance learners' understanding of credential access vulnerabilities and techniques used by hackers. \n Last, but certainly not least, we have a dedicated Persistence collection. These labs teach learners how to recognize and protect against malicious persistence attempts, covering techniques like COM hijacking, IFEO registry key injection, and other Linux persistence methods. The labs provide comprehensive training on detecting and mitigating persistence techniques used by attackers. \n Now, you’ve helped bolster your cyber resilience, and have better positioned yourself to protect the business! \n Share your thoughts \n Do you have any holiday cyber memes that the world must see? Did you learn a bit about MITRE ATT&CK and how to protect holiday cheer your business around the upcoming holidays? Comment below! \n 🔔 Don’t let your cyber resilience slip with the dropping temperatures. Make sure you're following the Human Connection Blog to get updates to your inbox! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"9262","kudosSumWeight":3,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWpnSkh3Zg?revision=7\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LTA3ejFuSA?revision=7\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWwxVU1HVA?revision=7\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDQ","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LXV1anphRQ?revision=7\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDU","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWtHOWVPcw?revision=7\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDY","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LXhEZEFOWg?revision=7\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDc","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LVh1dG9EVg?revision=7\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDg","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWNvV25LRg?revision=7\"}"}}],"totalCount":8,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTc3LWpnSkh3Zg?revision=7"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:701":{"__typename":"Conversation","id":"conversation:701","topic":{"__typename":"BlogTopicMessage","uid":701},"lastPostingActivityTime":"2024-11-14T12:21:28.113-08:00","solved":false},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03MDEtc29FUHo1?revision=8\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03MDEtc29FUHo1?revision=8","title":"SME Blog-4.jpg","associationType":"COVER","width":3200,"height":2000,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03MDEtbW5zdTlh?revision=8\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03MDEtbW5zdTlh?revision=8","title":"Screenshot 2024-10-23 at 21.32.07.png","associationType":"BODY","width":1174,"height":1102,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03MDEtOElTWno2?revision=8\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03MDEtOElTWno2?revision=8","title":"Screenshot 2024-10-23 at 21.32.25.png","associationType":"BODY","width":1060,"height":670,"altText":""},"BlogTopicMessage:message:701":{"__typename":"BlogTopicMessage","subject":"Balance Your Business with the Buzz","conversation":{"__ref":"Conversation:conversation:701"},"id":"message:701","entityType":"BLOG_ARTICLE","eventPath":"category:blogs/community:dnvaw96485board:the-human-connection-blog/message:701","revisionNum":8,"uid":701,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:43"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"Prioritising threat hunting between the most recent threats and steady skills building can be a difficult balancing act for your security team. \n\nDo you focus on TTPs for buzzy, recently exploited threats, malware, and threat actors? Or do you harden your attack surface against legacy CVEs that keep bee-ing exploited and remain relevant to your business?\n\nLet's get down to bee-siness!","metrics":{"__typename":"MessageMetrics","views":121},"postTime":"2024-10-24T01:02:52.417-07:00","lastPublishTime":"2024-11-13T05:44:36.490-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" \n The question begs for a prioritisation exercise. You need to create a dynamic program structure to address security priorities and the highest-volume threats, while keeping your finger on the pulse. \n Let’s dig into how you can balance your priorities \n Balance role-based learning and skills growth with day-to-day job responsibilities. These learning plans often look like a longer-term goal with continuous growth and skills progression. Some of our favourite Immersive Labs Career Paths (courtesy of the man, the myth, the legend ZacharyAbrams, our Senior Cyber Resilience Advisor are: \n \n \n \n Network Threat Detection \n Introduction to Digital Forensics \n Incident Response and Digital Forensics \n \n \n \n You can also create your own Career Paths! \n Buzz your team’s interest and pique security knowledge around the top routinely exploited vulnerabilities and priority threats. \n \n \n \n Latest CVEs and threats \n \n \n \n This collection should be a holy grail for referencing and assigning labs on the latest and most significant vulnerabilities, ensuring you can keep yourself and your organisation safe. Incorporate trending and priority threats like #StopRansomware with the below collections: \n \n \n \n Ransomware In this collection, you’ll learn about the different strains of ransomware and how they operate. \n \n \n \n \n Malicious Document Analysis Phishing and malicious documents are major malware attack vectors. Learn to analyse various file types and detect hidden malware. \n \n \n \n Balance out the flurry of CVEs and news trends with timely and relevant industry content: \n Financial services customers often prioritise Risk, Compliance, and Data Privacy Collections, or our entire Management, Risk, and Compliance path. We also have a great “Immersive Bank” Mini-Series for a simulated red team engagement against a fictitious financial enterprise. The series walks through the various stages of a simulated targeted attack, starting with information gathering and gaining access, before moving to pivoting and account abuse. \n Automotive customers might be interested in our CANBus collection to learn more about the CANBus technology in modern cars, and the security threats it faces. We’ve also seen interest in our IoT and Embedded Devices collection and OT/ICS For Incident Responders path! \n Telecommunications customers may be particularly interested in a more timely lab, such as threat actor Volt Typhoon, which recently made headlines with an attack on ISPs. Due to the group's focus on ISPs, telecom, and US infrastructure, we recommend reviewing its TTPs and mapping them against labs in the Immersive Labs MITRE ATT&CK Dashboard. \n Other threats may be of higher priority for your sector – reach out to your CSM or Ask a Question in the community to learn suggestions from your peers! \n Buzz about the latest and most active threat actors and malware because, let's bee real, everyone wants to keep their finger on the pulse of the latest security happenings. \n Finance, healthcare, defence, government, and national political organisations are on high alert around Iranian-Backed Cyber Activity. The following content on common attack vectors from these groups is valuable to organisations today: \n IRGC and relevant malware labs: \n \n \n \n APT35 \n Peach Sandstorm \n Tickler Malware \n \n \n \n Citrix Netscaler CVEs: \n \n \n \n CVE-2019-19781 (Citrix RCE) – Defensive \n CVE-2019-19781 (Citrix RCE) – Offensive \n \n \n \n F5 BIG-IP CVEs: \n \n \n \n CVE-2022-1388 (F5 BIG-IP) – Defensive \n CVE-2022-1388 (F5 BIG-IP) – Offensive \n \n \n \n What would this all look like as part of my program? \n I like to think of it as a waterfall method, but make sure you consider the overall learning requirement relative to your team’s workloads. \n Annual: Role-based career paths with a longer duration (doesn’t have to be annual – you can set more frequent targets if that’s better for your team) for completion to meet individual growth and organisation training goals. \n Quarterly to bi-monthly: ‘Timely training’ with IL Collections or Custom Collections. This might include a mix of “Balance” around industry-relevant content, upskilling to bridge skills gaps, or “Buzzy” content addressing incident retrospective findings that require skills triage, or an industry trend like the rise in Ransomware or Threat Actor risks for your sector, as you reprioritize your internal threat landscape through the year. \n AdHoc: ‘Threat Sprint’ assignments with new CVE and threat actor labs as a small custom collection with 7-10 day turnarounds per 2-3 hours of content to address quick priority topics. \n Make sure to get feedback from your teams on capacity. But, don’t bee afraid to iterate as you upskill your teams, stay stinger-sharp against adversaries, and hive a great time delivering on the business outcomes your organisation is looking for. \n \n Share your thoughts \n Have you mastered balancing business with the buzz? Comment below with your successes, failures, and ideas for effective balanced cybersecurity upskilling programs! \n Stay safe out there in the field, and keep an eye out (or five) for new articles based on recent events in the cybersecurity space. Get updated in your inbox on posts like this by \"following\" The Human Connection Blog! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"5384","kudosSumWeight":6,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03MDEtc29FUHo1?revision=8\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03MDEtbW5zdTlh?revision=8\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03MDEtOElTWno2?revision=8\"}"}}],"totalCount":3,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03MDEtc29FUHo1?revision=8"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:1872":{"__typename":"Conversation","id":"conversation:1872","topic":{"__typename":"BlogTopicMessage","uid":1872},"lastPostingActivityTime":"2025-03-25T03:01:26.893-07:00","solved":false},"User:user:84":{"__typename":"User","uid":84,"login":"JonPaulGabriele","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/dS04NC1nWGhBcjY?image-coordinates=35%2C25%2C1212%2C1202"},"id":"user:84"},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xODcyLU1UNldKNg?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xODcyLU1UNldKNg?revision=1","title":"SME Blog-4.jpg","associationType":"COVER","width":3200,"height":2000,"altText":""},"BlogTopicMessage:message:1872":{"__typename":"BlogTopicMessage","subject":"When the Lights Went Out at Heathrow: A Crisis That Was Never Meant to Be “Won”","conversation":{"__ref":"Conversation:conversation:1872"},"id":"message:1872","entityType":"BLOG_ARTICLE","eventPath":"category:blogs/community:dnvaw96485board:the-human-connection-blog/message:1872","revisionNum":1,"uid":1872,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:84"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"","metrics":{"__typename":"MessageMetrics","views":110},"postTime":"2025-03-25T03:01:26.893-07:00","lastPublishTime":"2025-03-25T03:01:26.893-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" In the early hours of March 21, 2025, a fire broke out at the North Hyde electrical substation in West London, just a few miles from Heathrow Airport. Within hours, a local infrastructure incident had triggered widespread disruption across the global aviation ecosystem. \n Flights were grounded, operations were halted, passengers were stranded, and local residents were left without power. Suddenly, one of the most connected airports in the world found itself completely disconnected. \n This wasn’t just a power failure, it was a systems failure. \n The fire itself was severe yet containable, but what unfolded afterward exposed far deeper vulnerabilities. It has since been claimed that Heathrow had “enough power” from other substations, which now raises difficult but fair questions: \n \n If there was enough power, why shut the airport down completely? \n If there wasn’t, why wasn’t the site resilient enough to handle a failure like this? \n And most importantly, how did one single point of failure have this much impact on such a critical national and international asset? \n \n These are the questions that will dominate the post-crisis scrutiny, but while many rush to applaud or condemn, I think the truth lies somewhere more uncomfortable. \n Crisis leadership isn’t about perfect outcomes \n Crisis response is never clean. It’s messy, fast-moving and incomplete. You make decisions with partial data, under pressure, in real time. And in the majority of cases, you choose between bad and worse – which is exactly what Heathrow’s leadership team faced: \n \n Compromised infrastructure \n Uncertainty about the integrity of power and systems \n Thousands of passengers on site and mid-flight en route to the airport \n Global operations and supply chain at risk \n \n The common response is, “we need to tackle all of these problems” – and rightly so – but what people often forget is that in a crisis, you don’t have the resources, time, or information to tackle everything at once. Heathrow's leadership chose safety and containment, and in just under 24 hours, they were back online again. That’s impressive. That’s recovery under pressure, and that’s business continuity in action. \n But it doesn’t mean everything was done right, and it certainly doesn’t mean we shouldn’t ask hard questions. \n “Enough power” means nothing without operational continuity \n Having backup power doesn’t mean having functional operations. Power alone doesn’t run an airport – systems, processes, and people do. If the backup didn’t maintain critical systems like baggage handling, communications, lighting, or security, then the airport was right to shut down. \n However, the next question is, why didn’t those systems have their own layers of protection, and where was the true resilience? This leads us to the real issue: this wasn’t just about Heathrow, it was about the entire ecosystem. \n Resilience isn’t just a plan – it’s a whole system of dependencies \n The recent disruption is a real reminder that resilience doesn’t just live inside an organization. It lives across every partner, vendor, and hidden dependency. In critical services like aviation, the biggest vulnerabilities are often outside the walls of your own operation. There’s a web of partners involved in keeping an airport running: \n \n Power providers \n Facilities management \n IT and communications vendors \n Outsourced security \n Maintenance crews \n Air traffic systems \n Second and third-tier subcontractors \n \n Many of these providers sit outside the organization’s direct control, yet their failures become your crisis in an instant. True resilience requires more than internal readiness, it demands visibility across the whole supply and vendor chain, coordination protocols with external stakeholders, and clear ownership of critical functions. \n When something breaks in the background, you won’t have time to figure out who’s responsible; you’ll only care about who can fix it. So identifying and (most importantly) testing and exercising your supply chain is paramount. \n This wasn’t a “winnable” crisis – and that’s the point \n I’ll discuss this concept further in my upcoming webinar, The Unwinnable Crisis: How to Create Exercises That Prepare Teams for Real-World Uncertainty, but the Heathrow disruption is a perfect case study. \n This was never going to be a clean “win.” No plan could have delivered a flawless response, and no leader could have avoided disruption entirely. Instead, this crisis asked a different question: \n When everything seems to be falling apart, can you contain the damage, protect your people, and recover quickly? \n That’s the real test. It’s what separates the theoretical resilience plans from the operational reality. Heathrow passed parts of that test, but the system around it has questions to answer, and every other organization watching should be asking the same thing: “How many hidden dependencies are we one substation, one outage, one contractor failure away from exposing?” \n The next crisis may not give you a warning, and it certainly won’t give you time to figure out who’s holding it all together. Crisis leadership isn’t about perfection; it’s about being ready for the moment when no perfect option exists. The question now is, what did it reveal that we can’t afford to ignore? \n Ready to prepare for true crisis readiness? \n Join me for the upcoming community webinar, The Unwinnable Crisis: How to Create Exercises That Prepare Teams for Real-World Uncertainty on April 11. We’ll explore what true crisis readiness looks like and how you prepare your team to lead when there is no “win” – only choices. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"5638","kudosSumWeight":4,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xODcyLU1UNldKNg?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xODcyLU1UNldKNg?revision=1"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:2114":{"__typename":"Conversation","id":"conversation:2114","topic":{"__typename":"BlogTopicMessage","uid":2114},"lastPostingActivityTime":"2025-05-06T09:00:00.062-07:00","solved":false},"User:user:25":{"__typename":"User","uid":25,"login":"JessicaThompson","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/dS0yNS1KMWg4TFg?image-coordinates=0%2C202%2C1932%2C2134"},"id":"user:25"},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMTE0LU92ZUtKUQ?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMTE0LU92ZUtKUQ?revision=1","title":"SME Blog-4.jpg","associationType":"COVER","width":3200,"height":2000,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMTE0LXZ4SVdLdg?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMTE0LXZ4SVdLdg?revision=1","title":"clipboard_image-1-1745853821894.png","associationType":"BODY","width":1080,"height":588,"altText":""},"BlogTopicMessage:message:2114":{"__typename":"BlogTopicMessage","subject":"Crisis Sim Complete...Now What?","conversation":{"__ref":"Conversation:conversation:2114"},"id":"message:2114","entityType":"BLOG_ARTICLE","eventPath":"category:blogs/community:dnvaw96485board:the-human-connection-blog/message:2114","revisionNum":1,"uid":2114,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:25"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"A manager’s guide to Crisis Sim Data, Results and After Action Reporting: Ep.1","metrics":{"__typename":"MessageMetrics","views":100},"postTime":"2025-05-06T09:00:00.062-07:00","lastPublishTime":"2025-05-06T09:00:00.062-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Picture it: you’ve designed, built, and exercised your first Crisis Sim. You're pleased with the scenario and satisfied to see your team sharpen their skills, deepen their understanding, and boost their incident readiness. You can bask in the glory of this job well done for a moment, but the journey of the Crisis Sim doesn’t end here. The devil is in the details of the exercise data. \n Completing the exercise and gathering the results is only the beginning of your journey of fostering people-centric cyber resilience! \n Not sure where to start? We’ve got you covered \n Remember how meticulously you mapped out those injects and options to build your scenario? The feedback options, the performance indicators, the branching paths, the exercise types? Your hard work is about to pay off. We’ve processed the exercise responses for you because you’ve earned it – and because there’s more work to be done. \n Next steps for managers \n Crafting outcomes from outputs \n You can expand on the work you’ve already put into the exercise by leveraging both the Results and the After Action Report (AAR) for your scenario in the Immersive platform. \n Follow these steps to access these items: \n \n Go to Crisis Sim in the Exercise tab. \n Locate your exercise. Hint: use the filters available on the left to show “ended” exercises. \n Click to open your “Ended” exercise. \n \n From there, you’ll see how to dive into the available outputs with a few clicks! \n If you need a bit more info, here are some additional guides from our Help Center: \n \n Where to find Crisis Sim exercise results & reports \n View Results \n After Action Report (AAR) \n \n Analyzing exercise results \n Results \n If you’re looking for granular data down to the details of each inject, you can find it here. In Results, you’ll see an overview including the summary from the exercise scenario, along with key details such as scoring and completion metrics. \n Need to examine responses to specific injects? In the platform, you can quickly drill down into each inject by using the navigation on the left-hand side of the report. By selecting an inject, you can review responses and start to see patterns that emerged throughout the exercise. \n If you’d prefer raw data, you can export a CSV file of your results. It's straightforward, packed with detail, and puts all the key metrics and figures within easy reach. Check out our documentation for more details on key information and metrics. \n This is an invaluable resource for anyone passionate about data! It allows you to establish a foundation, set comparative standards, and ultimately gauge and improve your cyber resilience – all with concrete data to back your efforts. \n If the mention of statistics and spreadsheets doesn't excite you, no worries, the Immersive platform generates an After Action Report for you 30 minutes after completion of your exercise. \n After Action Report (AAR) \n Enter the After Action Report! The AAR presents an interactive visualization of your data analysis, offering valuable insights at your fingertips. And, as a bonus, you can download it as a PDF. The AAR is more than a deliverable; it’s a guide to fostering a people-centric cyber resiliency culture. \n It offers an outline of the exercise and crucial data points that will help drive what you and your team do next. Overall performance, inject-by-inject analysis, and participant breakdown provide a comprehensive view of your team's current capabilities and readiness, wrapped up with relevant recommendations for you and your team. \n Remember, insights are only available for data that’s collected as part of your exercise, so make sure you offer ranked inject options and enable response confidence and feedback to maximize your exercising. This is defaulted in the Immersive Crisis Sim Catalog presentation scenarios. \n In the performance overview of the AAR, you'll encounter a high-level snapshot guide for your next steps. Think of this as a performance gauge (based on our experience with Immersive clients) that maps to the following: \n >=75%: Excellent \n >=50%: Good \n >= 25%: Fair \n >=0%: Needs improvement \n As you dive deeper into the AAR, these broader performance indicators unfold with more granular data, and you’ll be able to understand the gaps that exist in cyber resilience for your organization. \n Mind the gap \n By understanding your organization's current state, you can create targeted improvement plans, whether reinforcing strengths, addressing weaknesses, or identifying opportunities for further training and exercises. This provides a clear starting point for overall improvement and upskilling. \n Inject breakdowns help pinpoint your team's strengths and weaknesses. Imagine the exercise in a real-world scenario: would there be a data breach, or would operations continue as normal? Assess your team's confidence and accuracy in their responses to identify knowledge gaps and points of failure. Use these insights not to dwell on mistakes but to improve and ensure your team is well-prepared for future challenges. \n The participant breakdown takes this introspection into your team's capabilities a step further by plotting decision scores against confidence levels. This helps you understand the accuracy and confidence of your team’s responses. Are your strongest team members operating confidently? Are those with knowledge gaps posing risks by overcompensating with confidence? \n \n Create an action plan \n This data helps you prioritize your next steps. Will you address weaknesses, reinforce existing skills, or increase exercise frequency to build confidence? \n There are plenty of upskilling routes to choose from. After each exercise, you'll see related Crisis Sim scenarios and lab content based on the threats and attack vectors encountered. \n When creating your action plan, you should consider the following outcomes and their related recommendations: \n \n Weaknesses identified at the individual level ⇢ Assign recommended lab content to key users, and reinforce the importance of upskilling by communicating the purpose of the content. Hint: Don’t forget to use assignment deadlines to effectively track progress and keep the team on track. \n The participants' skills resulted in high accuracy decision-making but low confidence ⇢ Reinforce strengths with clear communication of processes and expectations. Consider reviewing your internal playbooks! Are processes clear, concise, and aligned with organizational needs and expectations? Are policies current and up to date? Are there conflicting processes or policies within your organization? \n The team performed exceptionally across the board with high confidence ⇢ Test response readiness by exercising on a more difficult level scenario. Does the team excel in all areas, or is this an opportunity to better prepare? The landscape is constantly changing, and new threats are constantly emerging. Ensure your team has a wide breadth of knowledge and coverage by continuously proving their skills and encouraging further learning. \n \n Three essential steps to maximize your post-simulation impact \n Of course, you know your organization and teams best, so the Crisis Sim results are always best interpreted by you. Once you’ve analyzed and understood the results, prioritize these steps: \n \n Review the results and gather feedback promptly to identify growth opportunities. Did outcomes align with expectations, or were there surprises? \n Plan specific changes for future Crisis Sim exercises and build a strategic timeline. Should you adjust the difficulty or coverage areas? Is there time for additional training between exercises? \n Create an action plan with clear objectives, owners, and deadlines to ensure individual and team development. What other organizational stakeholders should you bring in moving forward? And what will be important for them in Crisis Sim exercising? \n \n Share your thoughts \n If you’ve recently completed your first Crisis Sim exercise, what will you do next? If you’ve completed many, what tips do you have for others? Join the discussion below! 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Using outdated terminology can offend and disengage learners, as well as hurt a company’s reputation. \n This blog is the second in a series on making the most of the Lab Builder, looking at what we call the Four Cs. Ensuring your writing is… \n \n Conscious \n Consistent \n Conversational \n Concise \n \n The previous post in this series looked at accessibility. In this post, we’ll explore what it means to write consciously and inclusively, share practical tips, and show how our platform supports this critical effort. \n Why is inclusive language important? \n Inclusive language avoids bias, respects diversity, and ensures accessibility for all. In cybersecurity, it means using terms that foster collaboration and trust, avoiding outdated or harmful phrases, and creating welcoming and empowering content \n The Quality Team at Immersive Labs is committed to staying up to date with how language changes in the cyber industry. We regularly undertake research and speak to other industry professionals to ensure that our language is appropriate. \n Words to avoid \n We recommend avoiding specific terms that some people may find offensive, and some socially charged language that may have negative connotations. \n \n Non-inclusive language to avoid \n \n Preferred inclusive versions \n \n Whitelist/Blacklist \n \n Allowlist/Denylist \n \n White hat/Black hat hackers \n \n Ethical/Unethical hackers \n \n Master/Slave \n \n Leader/Follower, Primary/Replica, Primary/Standby \n \n Grandfathered \n \n Legacy status \n \n Gendered pronouns (e.g. assuming “he/him/his”) \n \n They, them, their \n \n Gendered pronouns (e.g. “guys”) \n \n Folks, people, you all, y’all \n \n Man hours, man power \n \n Hours, engineer hours, workforce, staffing \n \n Man-in-the-middle attack \n \n Machine-in-the-middle attack \n \n Sanity check \n \n Quick check, confidence check, coherence check \n \n Dummy value \n \n Placeholder value, sample value \n \n Crazy, insane \n \n Amazing, incredible, or any other appropriate adjective \n \n Socially charged words \n \n Preferred inclusive versions \n \n Native \n \n Built-in, default, pre-installed, integrated, core \n \n Abort \n \n Stop, cancel, end, force quit \n \n Cripple \n \n Disable, impair, damage, destroy, ruin \n \n Kill \n \n Stop, force quit, close, shut down \n \n Trigger \n \n Activate, initiate, cause, launch \n \n Unsure if a phrase you’ve used could be seen as offensive? Ask yourself: is this the most accurate and appropriate choice? Often, you can find a more descriptive word and avoid using these examples. \n Top tips for inclusive language \n Use writing tools \n Tools like Grammarly can help identify problematic words or phrases. You can create customized lists in Grammarly, which will then flag when a word has been used in your writing. Additionally, there are many inclusive language guides available online. \n Keep it short and sweet \n Use short sentences and paragraphs. Shorter sentences are easier to read, scan, and understand – especially for those with cognitive disabilities. \n Aim for sentences around 10–15 words, with variation for a natural flow. Avoid sentences longer than 20 words, as they can be harder to follow. \n Read aloud \n Proofread your work aloud to catch awkward phrasing, overly complex sentences, or insensitive terms. Hearing the words can help identify spots where clarity or tone might need improvement. \n Get a second opinion \n Ask a colleague to review your final version. A fresh set of eyes can spot language that might be unclear, inappropriate, or overly complicated. \n Share your thoughts \n Now that Lab Builder is here and you’ve had a chance to create your own content, how have you made your content more inclusive? \n We’re always looking to stay up to date, so if you have any further suggestions to add to our list of words to avoid or any other tips, let us know! We’d love to learn from you and grow the collective community knowledge. 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","metrics":{"__typename":"MessageMetrics","views":90},"postTime":"2025-05-08T07:26:10.216-07:00","lastPublishTime":"2025-05-08T07:27:08.249-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" “We all know the pain of bug reports clogging up a sprint—we thought, what if we could transform that drain on time and morale into a challenge developers are excited to tackle?” \n Rebecca: Oh, I love that—turning bug backlog dread into bite-sized victories is brilliant. I’m excited to hear more, but first, congratulations on launching Immersive AppSec Range Exercises! This is a BIG deal! No one else does anything like this for developers. \n Naomi: Thanks! What can I say? My love for cybersecurity goes back to university capture-the-flag events. Pushing yourself outside your comfort zone with hands-on challenges is by far the fastest way to learn. My main goal was to bring that same energy to application security—there are loads of CTFs for pentesters, but not really for developers who need to sharpen their defensive and remediation skills. \n I also wanted this to be inherently team-friendly. Our individual AppSec labs are built for individual learning, but group dynamics demand different pacing and collaboration tools. \n Rebecca: Makes total sense. Offensive skills get the headlines, but developers need a solid, team-centric defensive playground too. So how did you translate that vision into the actual structure of our AppSec Range Exercises? \n Naomi: I anchored everything in the maintenance phase of the software lifecycle: Receive bug → Triage → Fix → Test → Merge. That mirrors real dev workflows, so participants don’t just patch vulnerabilities—they live the ticket management, version control, and testing cadence they’ll face on the job. \n [Inside scoop: When we build any security exercise, our team maps it to a real-world experience. In Immersive AppSec Range Exercises, a common SDLC workflow—teams learn best when they see exactly how it will play out in their daily sprints. ] \n Rebecca: I love that you’re training both mindset and muscle memory—jumping through the same process you’d use in production. Once you had that flow, what were the first steps to bring the framework to life? \n Naomi: Well, I knew that this project was going to need quite a few applications to house the functionality for the exercises, so I audited what we’d need from scratch versus what open source could handle. For ticketing, most OSS Kanban tools were overkill, so I built a lightweight app called Sprinter. \n \n Then for version control, we leaned on GitLab—it was quick to stand up and gave a familiar UI for branching and merges. \n \n Once those pieces clicked—vulnerabilities surfacing in Sprinter, code pushes in GitLab, and test runs in the Verification view—we had a minimally viable range exercise in action. \n Rebecca: A smart “build-what-you-must, borrow-where-you-can” approach. Seeing that prototype come together must’ve been so cool. \n Naomi: Absolutely. It was one thing to design on paper, but watching the pipeline live—tickets flow in Sprinter, GitLab merge requests, automatic test feedback—was a genuine “wow” moment. \n Rebecca: Speaking of “wow,” let’s talk scenarios. How did you land on “Blossom,” your vulnerable HR app in the Orchid Corp universe? \n Naomi: Well, we needed something with enough complexity to showcase the framework. HR apps hit three sweet spots: business logic richness, varied user roles, and sensitive data. Tying it into Orchid Corp—our fictional corporation for Immersive Cyber Drills—gave it narrative depth, especially for returning users of our Immersive One platform. \n \n Rebecca: And when you designed the actual vulnerabilities inside Blossom, what guided your choices? \n Naomi: I started with the OWASP API Top 10—that’s our gold standard for spotting the biggest threats. Then I looked at what slips through most scanners and frameworks—nuanced business-logic flaws and edge-case logic bugs—and made those the core of the challenge. To keep things well-rounded, I also added a few classics—things like IDOR, SSRF, and command injection—so every player gets a taste of both modern pitfalls and time-tested exploits. \n \n [Inside scoop: Mixing modern, real-world API flaws with a few known “gotchas” keeps Immersive AppSec learners guessing and builds confidence when they spot the unexpected.] Rebecca: I know you’re busy working on the next exercises we’ll release, but before we wrap, how did you test Blossom among developers and engineers? No doubt you wanted to make sure it delivered the right experience! \n Naomi: Yes, absolutely! We ran a pilot with our own Immersive engineers and a third party, creating a realistic dev team. Watching them collaborate—triaging, patching, merging—validated every piece of the design. Their feedback on pacing and hint levels let us polish the final release. \n It was one of my favourite days—seeing months of work click into place. After that, we shipped it to customers knowing it was battle-tested. \n Rebecca: This has been fantastic—thank you for sharing your full planning and development journey, Naomi! From initial vision to a live, collaborative exercise … I’m awed. You certainly put incredible thought and care into developing this revolutionary approach to AppSec training. \n Final Thought \n Security is a team sport, and training like Immersive AppSec Range Exercises is the fast track to confident, resilient DevSecOps teams. \n If you’re a developer or engineer looking to level up your remediation skills, have your team lead reach out to your Account Manager for a demo. \n In the meantime, watch a sneak peek of what your experience would be like in this demo below: \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"5547","kudosSumWeight":1,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMTg3LVRIY0pyeQ?revision=3\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMTg3LXFSQXg2Tg?revision=3\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMTg3LVVXV1hRYQ?revision=3\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDQ","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMTg3LW9IUzk4Nw?revision=3\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDU","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMTg3LVFvYnUwbQ?revision=3\"}"}}],"totalCount":5,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMTg3LVRIY0pyeQ?revision=3"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:2076":{"__typename":"Conversation","id":"conversation:2076","topic":{"__typename":"BlogTopicMessage","uid":2076},"lastPostingActivityTime":"2025-05-03T05:39:35.936-07:00","solved":false},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMDc2LXNvc1RLdA?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0yMDc2LXNvc1RLdA?revision=1","title":"SME Blog-4.jpg","associationType":"COVER","width":3200,"height":2000,"altText":""},"BlogTopicMessage:message:2076":{"__typename":"BlogTopicMessage","subject":"The Softer Side: Non-technical Benefits to Technical Team Exercises","conversation":{"__ref":"Conversation:conversation:2076"},"id":"message:2076","entityType":"BLOG_ARTICLE","eventPath":"category:blogs/community:dnvaw96485board:the-human-connection-blog/message:2076","revisionNum":1,"uid":2076,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:32"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"It can be easy to focus readiness programs solely on individual upskilling and technical capability, but we rarely use these skills in isolation in real-world situations. Technical exercising is an effective way of taking those skills to the next level, applying them to different scenarios and less-than-ideal circumstances.","metrics":{"__typename":"MessageMetrics","views":85},"postTime":"2025-04-29T03:00:00.035-07:00","lastPublishTime":"2025-04-29T03:00:00.035-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" In my role, I have the privilege of working with many different organizations through their technical exercise events and programs. One of the most rewarding aspects is seeing the spark ignite in the people as they band together to achieve a common objective. In this article, I’ll be sharing some of the common benefits I see emerge across organizations of all sizes, industries, and maturity levels, no matter the exercise's purpose. \n Encouraging curiosity and problem-solving \n Cyber Range Exercises provide a virtual network environment to explore. Defensive exercises focus on detecting and monitoring malicious activity, while offensive exercises involve exploiting vulnerabilities to uncover target information. Within these simulated environments, participants must utilize a wide array of skills and decide on the best approach, as the correct course of action isn't always obvious. This technical challenge is great for reinforcing knowledge and applying skills. I've seen players puzzle over unsuccessful methods, forcing them to rethink their approach entirely, asking plenty of “what if” questions before testing them out. This experimentation process educates players while simultaneously promoting lateral thinking and encourages sharing problem-solving insights. \n Improved communication \n Trawling through logs and analyzing (or preparing) a malicious payload usually calls for quiet focus. But in the real world, we’re rarely working alone. More often than not, investigations and tests happen in small teams, under pressure, and good communication becomes just as important as technical skill. \n That’s why team-based exercises reflect this reality. You’ve got to explain what you’re doing clearly, so everyone’s on the same page – both in terms of the situation and the technical jargon. Creating clear written logs and documentation matters too, especially in incidents where language may need to be adapted for different audiences. The most effective teams I've observed in these exercises prioritize organization. They set up a central place to track everything – whether that’s a Teams channel, a spreadsheet, or a crisis response tool – and they’re smart about assigning roles and carving out time to keep everyone synced up. \n Better distraction management \n A deliberate challenge I sometimes incorporate into technical exercises is surprise leadership requests for incident updates. This tests the team's ability to rapidly consolidate information under pressure, dealing with the uncertainties of an active investigation. Teams with strong organization, detailed incident logs, and a dedicated spokesperson or team leader consistently manage these interruptions best. \n Practicing in a simulated setting helps teams stay productive and accurate, even when real-world distractions come into play. It builds the ability to block out noise, manage stakeholders, stay focused on individual tasks while keeping sight of team goals, and smoothly switch contexts when needed. \n Stronger team dynamics \n Unlike individual training, these exercises require participants to actively communicate, share knowledge, and rely on each other's strengths to achieve a common goal. Team members learn to understand each other's working styles, identify individual expertise, and build trust in their colleagues' abilities. The shared experience of overcoming technical challenges, even simulated ones, creates a sense of camaraderie and shared accomplishment. While every team comprises diverse personalities and communication styles, it's crucial that each individual feels comfortable and empowered to share their insights and findings. These contributions can significantly alter the outcome; for instance, a critical discovery during a technical investigation might directly influence the business's crisis response strategy. \n Increased efficiency \n The more a team works together responding to the exercise challenges, the more they develop shared understandings of processes and expectations, learn to delegate effectively, and identify bottlenecks in their collaborative efforts. Eliminating issues arising from a lack of confidence or familiarity with the team or processes is especially critical for incident response teams, leading to quicker response times and improved agility when situations change rapidly. After each exercise, I like to conduct a team debrief, which is crucial for reflecting on lessons learned. Prompting players to consider their individual strengths and challenges, alongside open discussion about team dynamics and processes, helps identify opportunities for improvement. \n Technical exercises are undoubtedly key to boosting individual technical proficiency. However, their even greater value lies in cultivating these skills alongside the crucial professional attributes demanded by our field. Considering the significant pressure and expectations placed on these teams to deliver trustworthy outcomes, ensuring their preparedness within a high-trust setting is essential. These are merely some of the advantages I've witnessed through these exercises. \n Share your thoughts \n What benefits have you experienced through technical exercising? Share your thoughts in the comments! 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With over 75 scenarios to choose from, you can select one from our catalog or customize your own to fit your organization’s unique needs. With the ability to change almost anything, many customers use Crisis Sims for bespoke tabletop exercises containing specific methodologies, Incident Response plans, and industry-specific threats. \n\nIs this something you’ve been considering, but don’t know where to start?","metrics":{"__typename":"MessageMetrics","views":84},"postTime":"2025-02-11T02:00:00.055-08:00","lastPublishTime":"2025-02-11T02:00:00.055-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Drawing on three years of Crisis Sim experience, I’ve identified five essential elements that consistently lead to successful custom simulations. \n 1. Have a good plan \n Having a plan is vital to dealing with a crisis, and the same thing goes for creating a Crisis Sim. When planning a crisis scenario, it can be extremely helpful to have a general outline of the storyline, different branches, and specific IR goals to hit before creation begins. This can be done in many different ways, depending on your preference. A whiteboard session, document outline, Figma, or even pen and paper can help outline different injects, attack vectors, and responses. \n 2. Use naming conventions to keep things organized \n When creating a multi-branch exercise, injects can often be reused or slightly modified to engage users and reflect the impact of their previous choices. However, with multiple copies of injects, it can be difficult to track which inject links to which option or how it flows into other branches. \n Organizations have found that using simple naming conventions greatly reduces confusion. For example, including the inject number and different branches ([Inject], [Branch]) provides a clear visual and numerical reference. This approach is especially helpful when managing copied injects with identical titles. \n \n \n 3. Create useful attachments \n Crisis Sims and tabletops are all about engaging the audience and immersing them in the scenario. Adding useful attachments can significantly enhance realism with minimal effort. Attachments in injects provide context, information, or illustrate the effects of previous decisions. Organizations often use sanitized SOC screenshots, short videos featuring leaders, or their IR playbook to drive engagement. With support for various file types, these additions make scenarios more interactive and realistic. \n 4. Flexible interludes \n Interludes are a new type of inject in Crisis Sim that don’t require action or voting from participants, offering versatile use cases. Interludes can be used to bring the audience back to the main branch if they begin to choose options that aren’t in line with playbooks, framing it as a decision made by a manager or leader. Interludes can also be used as a conversation starter rather than relying on voting, as conversation is key during crisis exercises. Instead of listing a few options, interludes can allow for open-ended questions, which lead to discussions on the best next steps or things to consider as the scenario progresses. Interludes can also introduce new issues and provide more context. \n 5. ‘Create with AI’ to get started \n ‘Create with AI’ is a new feature in Crisis Sim that allows organizations to create customized scenarios with artificial intelligence. This feature is great at getting a highly customized scenario started, all within a few minutes. When using ‘Create with AI’, it’s vital to provide as much information within the title as you can. Giving more information within the prompt will lead to a better scenario. Additionally, AI is still growing and improving, so take a deep look at the scenario after creation and make alterations where needed. \n Share your thoughts \n Have you got any top tips for customizing Crisis Sims? Comment below and share them with The Human Connection Community! \n 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