Forum Discussion

TillyCorless's avatar
TillyCorless
Icon for Community Manager rankCommunity Manager
5 months ago

How can I change my email and notification settings?

How can I change how often I receive email and notification settings?

  • You can manage your follow and notification preferences for by clicking on your profile picture in the top right of the screen, and then clicking My Settings. Click Follows & Notifications. The page is divided into different areas for managing your follows and notifications:

    • Follows
    • Email Notifications
    • Advanced Settings

    Follows

    You can filter the items you follow by clicking the drop-down menu (by default, All is selected) and choosing from among All, Content, Boards, Categories, Groups, or Tags.

    Once you’ve chosen your filter, you can hover your cursor over the followed item you want to manage, click the options menu, and Unfollow.

    Email Notifications

    To adjust your email notification preferences, Get Email Notifications must be turned on in your settings. When this is enabled, additional settings (Receive email notifications when…) appear that enable you to indicate the desired cadence for receiving email notifications.

    For all settings (except Edits are made to an article within a category or board I follow), you can select Never, Immediately, Daily Digest, or Weekly Digest from the drop-down menu. 

    For the Edits are made to an article within a category or board I follow setting, you can choose from Never, For all edits (includes minor edits), or For all but minor edits. If you select any option but Never, email notifications for this setting are sent immediately.

    For settings on which you’ve selected Daily Digest or Weekly Digest, applicable notifications are bundled and sent together in one daily or weekly email, respectively. 

    All settings indicate the feature area of the community to which they apply, such as All boards or KB articles and blog posts. Settings related to content apply to all content that you follow in the area indicated.

    Advanced Settings

    The following settings, which apply to both in-app (bell icon) and email notifications, enable you to personalize when you receive certain notifications. Select an option from the drop-down menu for each setting.

    When I’m following a Forum Discussion, notify me about:

    • New topics and replies
    • New topics only

     

    Send me notifications on posts I have already read

    • Never
    • Always
  • KieranRowley's avatar
    KieranRowley
    Icon for Community Manager rankCommunity Manager

    You can manage your follow and notification preferences for by clicking on your profile picture in the top right of the screen, and then clicking My Settings. Click Follows & Notifications. The page is divided into different areas for managing your follows and notifications:

    • Follows
    • Email Notifications
    • Advanced Settings

    Follows

    You can filter the items you follow by clicking the drop-down menu (by default, All is selected) and choosing from among All, Content, Boards, Categories, Groups, or Tags.

    Once you’ve chosen your filter, you can hover your cursor over the followed item you want to manage, click the options menu, and Unfollow.

    Email Notifications

    To adjust your email notification preferences, Get Email Notifications must be turned on in your settings. When this is enabled, additional settings (Receive email notifications when…) appear that enable you to indicate the desired cadence for receiving email notifications.

    For all settings (except Edits are made to an article within a category or board I follow), you can select Never, Immediately, Daily Digest, or Weekly Digest from the drop-down menu. 

    For the Edits are made to an article within a category or board I follow setting, you can choose from Never, For all edits (includes minor edits), or For all but minor edits. If you select any option but Never, email notifications for this setting are sent immediately.

    For settings on which you’ve selected Daily Digest or Weekly Digest, applicable notifications are bundled and sent together in one daily or weekly email, respectively. 

    All settings indicate the feature area of the community to which they apply, such as All boards or KB articles and blog posts. Settings related to content apply to all content that you follow in the area indicated.

    Advanced Settings

    The following settings, which apply to both in-app (bell icon) and email notifications, enable you to personalize when you receive certain notifications. Select an option from the drop-down menu for each setting.

    When I’m following a Forum Discussion, notify me about:

    • New topics and replies
    • New topics only

     

    Send me notifications on posts I have already read

    • Never
    • Always