Knowledge Base Article

How to Manage Your Follows and Notifications

You can choose to "follow" to areas of the community to help you stay up to date with activity that is of interest to you, including new content, replies to posts and solutions and to get the most out of your community membership.

How to Follow

In each area of the community you will find the follow icon in the top right of the screen. Click it to follow the community board (blog, forum etc) that you are currently on. When you click the icon, the + will turn to a tick.

Managing Your Follows

  • Click on your avatar image in the top right corner.
  • From the drop-down menu, select "My Settings". 
  • Select "Follows & Notifications" along the top menu bar.
  • You will be presented with a list of the content and places you follow.
  • Hover to the right of the content activity listing and click on the 3 dots that appear.
  • You can leave your Follows as they are if you would like to continue receiving activity notifications, or choose to Unfollow

Managing Your Notifications

On the same menu option "Follows and Notifications" you can manage how and when you are notified about community activity. 

  • Scroll down to "Email Notifications".
  • Toggle to Get Email Notifications.
  • When the toggle is on, a list titled "Receive email notifications when..." will appear.
  • You can edit each setting to your preference for each option. You can choose between immediate, daily digest, weekly digest and never. 

How to View Your Notifications

  • To view your notifications, click the Bell at the top right of the page.
  • You'll be presented with a list of notifications you've received since you last checked your notifications.
Need more help?

If you have any questions about registering, signing in, or accessing content in the community, reach out to the Community.

 

Updated 2 months ago
Version 3.0
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