Forum Discussion

TobiF's avatar
TobiF
Icon for Bronze II rankBronze II
7 months ago

Cannot change my avatar picture

Getting "an unidentified problem" when trying to set my avatar image. Please fix and let me know when it's fixed.

 

help & support

1 Reply

  • TillyCorless's avatar
    TillyCorless
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hi TobiF 

    Thanks for raising this! I've checked your permissions and it looks like you should have the rights to upload your own avatar, or choose one from the collection provided (I've done this on your behalf as a test). Please note the max avatar size criteria of 5.12MB. Please let me know if the issue persists.