customer success stories

7 Topics
"}},"componentScriptGroups({\"componentId\":\"custom.widget.Custom_Scripts\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"tagFollowsForNodes({\"nodeIds\":\"category:top\",\"tagText\":\"customer success stories\"})":[{"__typename":"TagFollowForNodeResponse","coreNode":{"__ref":"Category:category:top"},"follow":null}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/OverflowNav\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/OverflowNav-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageUnreadCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageUnreadCount-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageViewCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageViewCount-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"components/kudos/KudosCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/kudos/KudosCount-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageRepliesCount\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageRepliesCount-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1740587331000"}],"cachedText({\"lastModified\":\"1740587331000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1740587331000"}]},"CachedAsset:pages-1742433616575":{"__typename":"CachedAsset","id":"pages-1742433616575","value":[{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"HealthCheckPage","type":"COMMUNITY","urlPath":"/health","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1742433616575,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":null,"possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"CachedAsset:theme:customTheme1-1742433616168":{"__typename":"CachedAsset","id":"theme:customTheme1-1742433616168","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"67445c86d118f03d29f3e02f_Immersive_Favicon-1739352646053.png","imageLastModified":"1739352647623","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"Community_Logo_-_Light-1739352757482.png","imageLastModified":"1739352759022","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1300px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"3px","borderRadius":"3px","borderRadiusLg":"5px","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-body-bg)","primaryTextHoverColor":"var(--lia-bs-body-bg)","primaryTextActiveColor":"var(--lia-bs-body-bg)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-body-color)","secondaryTextHoverColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.9))","secondaryBgColor":"var(--lia-bs-body-bg)","secondaryBgHoverColor":"hsl(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), calc(var(--lia-bs-body-bg-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), calc(var(--lia-bs-body-bg-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-body-bg)","destructiveTextHoverColor":"var(--lia-bs-body-bg)","destructiveTextActiveColor":"var(--lia-bs-body-bg)","destructiveBgColor":"var(--lia-bs-danger)","destructiveBgHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.85))","destructiveBgActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.7))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"LIGHT","sideContent":"LIGHT","radiusSm":"6px","radius":"10px","radiusLg":"18px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-primary)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#26B5E6","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#3CA7A1","blogColor":"#3CA7A1","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#6E6F7C","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#E45C65","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#9AE8E8","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#4563FF","secondary":"#333333","bodyText":"#10122A","bodyBg":"#F9F9FA","info":"#26B5E6","success":"#3CA7A1","warning":"#FBDC55","danger":"#E45C65","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#26B5E6","#E45C65","#6E6F7C","#D7D5E2","#C69A70","#FBDC55","#9AE8E8","#3CA7A1"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Inter","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"var(--lia-bs-border-radius-sm)","borderRadius":"var(--lia-bs-border-radius)","borderRadiusLg":"var(--lia-bs-border-radius-lg)","formTextMarginTop":"4px","textAreaBorderRadius":"var(--lia-bs-border-radius)","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":"","imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Inter","fontStyleBase":"NORMAL","fontWeightBase":"300","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"GOOGLE","name":"Geologica","styles":[{"style":"NORMAL","weight":"100","__typename":"FontStyleData"},{"style":"NORMAL","weight":"500","__typename":"FontStyleData"}],"assetNames":["Geologica-normal-100.woff2","Geologica-normal-500.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1740587331000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1740587331000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/tags/TagPage-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-pages/tags/TagPage-1740587331000","value":{"tagPageTitle":"Tag:\"{tagName}\" | {communityTitle}","tagPageForNodeTitle":"Tag:\"{tagName}\" in \"{title}\" | {communityTitle}","name":"Tags Page","tag":"Tag: {tagName}"},"localOverride":false},"CachedAsset:quilt:immersivelabs.prod:pages/tags/TagPage:community:dnvaw96485-1743426078338":{"__typename":"CachedAsset","id":"quilt:immersivelabs.prod:pages/tags/TagPage:community:dnvaw96485-1743426078338","value":{"id":"TagPage","container":{"id":"Common","headerProps":{"removeComponents":["community.widget.bannerWidget"],"__typename":"QuiltContainerSectionProps"},"items":[{"id":"tag-header-widget","layout":"ONE_COLUMN","bgColor":"var(--lia-bs-white)","showBorder":"BOTTOM","sectionEditLevel":"LOCKED","columnMap":{"main":[{"id":"tags.widget.TagsHeaderWidget","__typename":"QuiltComponent"}],"__typename":"OneSectionColumns"},"__typename":"OneColumnQuiltSection"},{"id":"messages-list-for-tag-widget","layout":"ONE_COLUMN","columnMap":{"main":[{"id":"messages.widget.messageListForNodeByRecentActivityWidget","props":{"viewVariant":{"type":"inline","props":{"useUnreadCount":true,"useViewCount":true,"useAuthorLogin":true,"clampBodyLines":3,"useAvatar":true,"useBoardIcon":false,"useKudosCount":true,"usePreviewMedia":true,"useTags":false,"useNode":true,"useNodeLink":true,"useTextBody":true,"truncateBodyLength":-1,"useBody":true,"useRepliesCount":true,"useSolvedBadge":true,"timeStampType":"conversation.lastPostingActivityTime","useMessageTimeLink":true,"clampSubjectLines":2}},"panelType":"divider","useTitle":false,"hideIfEmpty":false,"pagerVariant":{"type":"loadMore"},"style":"list","showTabs":true,"tabItemMap":{"default":{"mostRecent":true,"mostRecentUserContent":false,"newest":false},"additional":{"mostKudoed":true,"mostViewed":true,"mostReplies":false,"noReplies":false,"noSolutions":false,"solutions":false}}},"__typename":"QuiltComponent"}],"__typename":"OneSectionColumns"},"__typename":"OneColumnQuiltSection"}],"__typename":"QuiltContainer"},"__typename":"Quilt"},"localOverride":false},"CachedAsset:quiltWrapper:immersivelabs.prod:Common:1742433549484":{"__typename":"CachedAsset","id":"quiltWrapper:immersivelabs.prod:Common:1742433549484","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-body-color)","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":false,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"className":"QuiltComponent_lia-component-edit-mode__0nCcm","links":{"sideLinks":[],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"get-started-link","params":{"boardId":"get-started","categoryId":"welcome"},"routeName":"TkbBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-2","params":{"boardId":"community-forum","categoryId":"welcome"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-1","params":{"boardId":"community-blog","categoryId":"welcome"},"routeName":"BlogBoardPage"},{"linkType":"EXTERNAL","id":"Common-external-link","url":"https://community.immersivelabs.com/tag/community%20challenge","target":"SELF"}],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"welcome"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"help","params":{"boardId":"help","categoryId":"help"},"routeName":"ForumBoardPage"},{"linkType":"EXTERNAL","id":"external-2","url":"https://community.immersivelabs.com/category/help/discussions/help?messages.widget.messagelistfornodebyrecentactivitywidget-tab-main-ochszs-0=noSolutions","target":"SELF"},{"linkType":"INTERNAL","id":"cybertrust-massachusetts-link","params":{"groupHubId":"cybertrust-massachusetts"},"routeName":"GroupHubPage"},{"linkType":"EXTERNAL","id":"external-1","url":"https://immersivelabs.zendesk.com/hc/en-us","target":"BLANK"}],"linkType":"INTERNAL","id":"migrated-link-3","params":{"boardId":"help","categoryId":"discuss"},"routeName":"ForumBoardPage"},{"children":[{"linkType":"INTERNAL","id":"customer-blog","params":{"boardId":"customer-blog","categoryId":"blogs"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"the-human-connection-blog","params":{"boardId":"the-human-connection-blog","categoryId":"blogs"},"routeName":"BlogBoardPage"},{"linkType":"EXTERNAL","id":"external","url":"https://www.immersivelabs.com/resources/blog","target":"BLANK"}],"linkType":"INTERNAL","id":"migrated-link-4","params":{"categoryId":"blogs"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-10","params":{"boardId":"customer-events","categoryId":"events"},"routeName":"EventBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-11","params":{"boardId":"community-events","categoryId":"events"},"routeName":"EventBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-9","params":{"categoryId":"events"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-13","params":{"boardId":"cyber-million","categoryId":"cyber-million"},"routeName":"ForumBoardPage"},{"linkType":"EXTERNAL","id":"external-3","url":"https://community.immersivelabs.com/category/cyber-million/discussions/cyber-million?messages.widget.messagelistfornodebyrecentactivitywidget-tab-main-ouwewl-0=noSolutions","target":"SELF"},{"linkType":"INTERNAL","id":"migrated-link-14","params":{"boardId":"cyber-million-blog","categoryId":"cyber-million"},"routeName":"BlogBoardPage"},{"linkType":"EXTERNAL","id":"migrated-link-15","url":"https://www.immersivelabs.com/resources/cybermillion","target":"BLANK"}],"linkType":"INTERNAL","id":"migrated-link-12","params":{"categoryId":"cyber-million"},"routeName":"CategoryPage"}]},"style":{"boxShadow":"0","linkFontWeight":"500","controllerHighlightColor":"#E45C65","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"16px","linkBoxShadowHover":"none","backgroundOpacity":1,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"80px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"0px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"0","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-end","linkColor":"var(--lia-bs-body-bg)","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-body-color)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-primary)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"0px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-bg)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-bg)"},"showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"transparent","visualEffects":{"showBottomBorder":true},"backgroundOpacity":50,"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-bg)"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"var(--lia-bs-body-color)","linkHighlightColor":"var(--lia-bs-body-bg)","visualEffects":{"showBottomBorder":false},"backgroundOpacity":100,"linkTextColor":"var(--lia-bs-body-bg)"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-gray-200)","items":[{"id":"community.widget.footerWidget","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.Custom_Scripts","props":{"widgetVisibility":"signedInOrAnonymous","customComponentId":"custom.widget.Custom_Scripts","useBackground":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1740587331000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.Custom_Scripts-en-1743423784705":{"__typename":"CachedAsset","id":"component:custom.widget.Custom_Scripts-en-1743423784705","value":{"component":{"id":"custom.widget.Custom_Scripts","template":{"id":"Custom_Scripts","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Custom_Scripts","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1740587331000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagsHeaderWidget-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagsHeaderWidget-1740587331000","value":{"tag":"{tagName}","topicsCount":"{count} {count, plural, one {Topic} other {Topics}}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1740587331000","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope","title@instance:1714564690968":"Recent Blog Posts","title@instance:1715289331950":"Recent Discussions","title@instance:1711748122224":"Feed","title@instance:1714134050806":"What's New?"},"localOverride":false},"CachedAsset:text:en_US-components/community/FooterWidget-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/community/FooterWidget-1740587331000","value":{"homeLink":"Community Home","topOfPage":"Top of Page","buildHash":"Build Hash:","buildNumber":"Build Number:","buildTime":"Build Time:","privacyPolicy":"Privacy Policy","helpLink":"Help"},"localOverride":false},"Category:category:welcome":{"__typename":"Category","id":"category:welcome","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:community-blog":{"__typename":"Blog","id":"board:community-blog","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:events":{"__typename":"Category","id":"category:events","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:cyber-million":{"__typename":"Category","id":"category:cyber-million","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:cyber-million":{"__typename":"Forum","id":"board:cyber-million","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:cyber-million-blog":{"__typename":"Blog","id":"board:cyber-million-blog","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Occasion:board:community-events":{"__typename":"Occasion","id":"board:community-events","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"occasionPolicies":{"__typename":"OccasionPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:community-forum":{"__typename":"Forum","id":"board:community-forum","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:help":{"__typename":"Forum","id":"board:help","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:blogs":{"__typename":"Category","id":"category:blogs","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"displayId":"blogs"},"Blog:board:the-human-connection-blog":{"__typename":"Blog","id":"board:the-human-connection-blog","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"displayId":"the-human-connection-blog","nodeType":"board","conversationStyle":"BLOG","title":"The Human Connection Blog","shortTitle":"The Human Connection Blog","parent":{"__ref":"Category:category:blogs"}},"Tkb:board:get-started":{"__typename":"Tkb","id":"board:get-started","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:408":{"__typename":"Conversation","id":"conversation:408","topic":{"__typename":"BlogTopicMessage","uid":408},"lastPostingActivityTime":"2024-11-28T03:02:30.816-08:00","solved":false},"User:user:5":{"__typename":"User","uid":5,"login":"KieranRowley","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/dS01LWhuekFHMw?image-coordinates=0%2C0%2C656%2C656"},"id":"user:5"},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtbjc1emp5?revision=5\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtbjc1emp5?revision=5","title":"Customer Stories Blog-3.jpg","associationType":"COVER","width":3200,"height":2000,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtSVFuMFZQ?revision=5\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtSVFuMFZQ?revision=5","title":"image.png","associationType":"BODY","width":550,"height":345,"altText":"A flowchart shows how the Hackathon was divided into five main phases. The first step was communication. Next came setup, which involved registration and team-building exercises. Then, participants had the choice of either following the main event, or doing the Swisscom Experience Labs. Next, participants were categorized into Beginner, Expert RED, and Expert BLUE levels, where they collect points. Finally, the top 10 teams in each category (Team Challenge and Experience Challenge) proceeded to the final stage."},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtRkxOdnJN?revision=5\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtRkxOdnJN?revision=5","title":"image.png","associationType":"BODY","width":834,"height":725,"altText":"A mind map of the Swisscom Hacktober 2023 structure. It begins with event promotion and marketing under the communication phase. The registration phase follows, detailing the launch email and registration steps, which are then divided into team-building and categorizing participants as Beginner, Offensive Expert, or Defensive Expert. Participants could optionally engage in Side Hustle Experience Labs, which offered activities such as workforce exercises, crisis management, and a McLaren cyber crisis exercise. The qualifications phase involved all teams competing within their chosen tracks on lab-based challenges. Teams were divided into three categories: Beginner, Offensive Expert, and Defensive Expert, each with specific challenges. The top 10 teams in each category advanced to the finals, where they competed in the tasks 'Mythical', 'Detecting Sliver', and 'The Heist'."},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtYzJhVHdS?revision=5\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtYzJhVHdS?revision=5","title":"image.png","associationType":"BODY","width":1028,"height":473,"altText":"An image of Swisscom's MITRE ATT&CK Framework from within the Immersive Labs platform. The majority of the image is blue, indicating good coverage of most tactics and techniques.."},"BlogTopicMessage:message:408":{"__typename":"BlogTopicMessage","subject":"How Swisscom Emphasizes Cybersecurity Through Engaging and Meaningful Learning Experience","conversation":{"__ref":"Conversation:conversation:408"},"id":"message:408","revisionNum":5,"uid":408,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:5"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" In 2023, Swisscom’s Hacktober event brought together colleagues and partners from across Switzerland in a fun, engaging, and meaningful month-long learning experience that emphasized cybersecurity. ","introduction":"In 2023, Swisscom’s Hacktober event brought together colleagues and partners from across Switzerland in a fun, engaging, and meaningful month-long learning experience that emphasized cybersecurity.","metrics":{"__typename":"MessageMetrics","views":254},"postTime":"2024-08-30T10:57:33.639-07:00","lastPublishTime":"2024-11-28T03:02:30.816-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Where and when did the program take place? \n Hacktober took place throughout October 2023  to coincide with Cybersecurity Awareness Month. It was a hybrid event, with participants connecting from 15 hub locations across Switzerland. It was full of security talks, virtual and on-site workshops, and Cyber Escape Rooms to stimulate the mind. Swisscom utilized Immersive Labs to run a multistage hackathon throughout Hacktober. \n Hacktober Stats: \n \n 15 partners \n 925 participants \n 34 security sessions and workshops \n \n What did Swisscom hope to achieve with the hackathon? \n The hackathon was designed to sharpen participants’ skills, apply their knowledge, and enhance problem-solving abilities in real-world scenarios. Swisscom also sought to benchmark cybersecurity skills, identify hidden talent, and foster collaboration and teamwork to improve situational awareness and decision-making. \n Apart from the technical cybersecurity aspects, the event also aimed to test participants' decision-making and judgment in simulated crisis situations. Through all these initiatives, Swisscom aimed to develop deeper relationships between team members and strengthen the cybersecurity capability of individuals, teams, organizations, and the entire nation of Switzerland! \n How was the hackathon structured? \n The Hackathon was structured as follows: \n \n   \n Communication \n Successful event promotion drove engagement and participation. A series of marketing emails created excitement and emphasized collaborative learning. The launch email, in particular, sparked curiosity about cybersecurity and offered a sneak peek at the agenda. Opening the event to Swisscom’s partners encouraged collaboration and networking across Switzerland, broadening the event’s reach and inclusivity. \n Registration \n Upon registration, participants could choose their own adventure: \n \n Participate as an individual in the Experience Labs or, \n Participate as a team in the Main Event \n \n Experience Labs \n The Experience Labs encompassed a series of exercises and challenges as follows: \n Side Hustle \n The Side Hustle track was designed to familiarize participants with the Immersive Labs platform and its user interface before diving into the core event challenges. These tasks were aimed at participants who opted to engage only in this challenge from the start or those who didn’t make it to the event finals. The Side Hustle track didn’t contribute to any scores or leaderboards, but rather served as a preparatory stage for participants, ensuring they were comfortable navigating the event platform before facing the main challenges. \n Swisscom chose a selection of beginner difficulty Hands-on Labs, Crisis Simulations and Workforce Exercises with a focus on effective decision-making, situational awareness, communication skills and supply chain security. \n Lab Challenges \n The Lab Challenges were a set of exercises assigned to participants who didn’t wish to participate in the Main Event. They were also available to participants who had chosen to participate in the Main Event, but didn't succeed to the finals. \n The results of these challenges were collected in an Experience Labs leaderboard – a mini-competition for participants who didn’t want to participate in the main event. \n For this challenge, Swisscom chose a selection of beginner and intermediate difficulty Hands-on Labs from a range of different disciplines including Fundamentals, Defensive Security, Offensive Security, Cloud Security, Application Security, AI and IT-OT. \n The Main Event \n Qualification rounds \n During qualification, all teams competed in tasks of varying difficulty to showcase their skills. Beginner tasks focused on incident response, while expert tasks required advanced offensive and defensive skills. The top ten teams from each track advanced to the finals, ensuring that the most skilled teams faced the more intensive final challenges, creating a competitive and engaging event. \n For the qualification round, Swisscom chose a small number of expert difficulty Hands-on Labs from the Incident Response, Offensive Security and Defensive Security collections. \n Final round \n The Hacktober final saw the top ten teams tackling advanced challenges to win the title. Beginner teams faced the defensive scenario “Operation Kobold”. Expert teams faced either “The Heist” for offensive tracks or “Detecting Silver” for defensive tracks. Success was measured by the number of tasks completed in the least amount of time, crowning a winner in each track and culminating the event. \n For the final round, Swisscom chose a small number of expert difficulty Hands-on Labs and Team Simulations from the Incident Response, Offensive, Security, and Defensive Security collections. \n Event structure diagram \n \n What were the results? \n \n 351 participants from 15 Swiss organizations improved their situational awareness and decision-making abilities. \n 66 Teams attempted four different CTF challenges: \n \n \n \n \n CTF Beginner (3 teams) \n CTF Defensive (2 teams) \n CTF Offensive (10 teams) \n CTF Experience (51 teams) \n \n \n \n \n 225 users spent an average of 6 hours in labs \n 97 users spent an average of 5.7 hours in technical labs \n \n As a result, Swisscom turned their MITRE ATT&CK Framework blue in a single day: \n \n Do you have any thoughts or questions about the Hacktober event? Have you ever run a similar event using Immersive Labs? Please let us know in the comments below. \n This is part 1 of a 2 part blog. Click here to read part 2. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"5548","kudosSumWeight":7,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtbjc1emp5?revision=5\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtSVFuMFZQ?revision=5\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtRkxOdnJN?revision=5\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDQ","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtYzJhVHdS?revision=5\"}"}}],"totalCount":4,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS00MDgtbjc1emp5?revision=5"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:658":{"__typename":"Conversation","id":"conversation:658","topic":{"__typename":"BlogTopicMessage","uid":658},"lastPostingActivityTime":"2024-10-12T22:21:21.200-07:00","solved":false},"User:user:64":{"__typename":"User","uid":64,"login":"mbeyerSC","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/dS02NC1Ia2FQVmE?image-coordinates=758%2C28%2C1782%2C1052"},"id":"user:64"},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS02NTgtaUprN2pH?revision=5\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS02NTgtaUprN2pH?revision=5","title":"Customer Stories Blog-1.jpg","associationType":"COVER","width":3200,"height":2000,"altText":""},"BlogTopicMessage:message:658":{"__typename":"BlogTopicMessage","subject":"A Step-by-Step Guide to Hosting Your Own Hacktober Event","conversation":{"__ref":"Conversation:conversation:658"},"id":"message:658","revisionNum":5,"uid":658,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:64"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" Organizing engaging, informative, and enjoyable cybersecurity events like Swisscom's Hacktober event doesn't have to be daunting. With strategic groundwork and relevant, interactive challenges, you can create a cybersecurity event that is both fun and educational.  \n Are you considering hosting a similar cybersecurity event? This blog provides a step-by-step guide to creating an impactful event, resulting in a more skilled and prepared workforce. ","introduction":"Organizing engaging, informative, and enjoyable cybersecurity events like Swisscom's Hacktober event doesn't have to be daunting. With strategic groundwork and relevant, interactive challenges, you can create a cybersecurity event that is both fun and educational. \n\nAre you considering hosting a similar cybersecurity event? This blog provides a step-by-step guide to creating an impactful event, resulting in a more skilled and prepared workforce.","metrics":{"__typename":"MessageMetrics","views":170},"postTime":"2024-10-10T01:46:37.949-07:00","lastPublishTime":"2024-10-10T02:03:03.039-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":"   \n This is part 2 of a 2 part blog. Click here to read part 1. \n Step 1: Determine your goals \n If you’re considering running your own Hacktober event, you likely already have specific aims in mind, such as raising awareness, providing essential knowledge, or bolstering defensive capabilities against cyber threats. Before you start planning the event, ask yourself the following questions and record the answers in an event strategy document: \n \n Why are you running the event? \n What do you want to measure or prove? \n What do you want participants to learn? \n Do you want to improve team or individual abilities? \n Do you want to target specific cybersecurity skills? \n Do you want to target any additional personal skills, such as teamwork or communication? \n What key performance indicators (KPIs) will you use to measure the success of your event? \n \n Step 2: Understand the audience \n Cybersecurity expertise can range broadly, so it's essential to know who your audience is so that your event is engaging and effective. Ask yourself the following questions and record the answers in your event strategy document: \n \n Who do you expect to take part in the event? \n Will you invite partners from other companies? \n What roles do they perform, and what areas of the business do they work in? \n What cybersecurity topics do they need to understand to perform their role securely? \n What is their current level of cybersecurity expertise? \n \n Step 3: Make a plan \n Once you know who will be attending your event, and the skills that they possess and require, it’s time to plan the event: \n \n When will the event take place? \n Will it coincide with a larger event such as Cybersecurity Awareness Month? \n Where will the event take place? \n Will it be physical, remote, or hybrid? \n How will the days or phases be structured? \n Will participants work in teams or as individuals? \n Will you require guest speakers, facilitators, or other external resources? \n Will you provide food and refreshments? \n \n Step 4: Tailor content to roles and skill levels \n Relevant, high-quality content is vital to any successful cybersecurity learning experience. Content that both reinforces and challenges the participants will ensure that they are engaged and enthused throughout the event, so take the time to research and plan the content that’s available to you in the Immersive Labs platform: \n \n What themes, topics, and tools do you want the participants to learn about? \n What are the participants’ skill levels? \n Do you have enough relevant content at appropriate difficulty levels? \n Can you link the content to participants' work roles? \n Can you add context by linking the content to realistic real-world scenarios? \n \n Step 5: Communicate and promote \n Once your event is planned, it’s time to tell everyone about it: \n \n What channels will you use to communicate? \n How will you build excitement for the event? \n How will you encourage people to participate? \n How will you ask participants to register their interest? \n Will participants need to form their own teams? \n Will you incentivize participation? Will there be prizes or swag? \n \n Step 6: Running the event \n Before your event is underway, make sure you consider the day-to-day running and logistics: \n \n What equipment do you require? \n Does every participant have an Immersive Labs license? \n Do participants know how to log in and access the event content? \n How will you release and assign content? \n \n Step 7: Track progress and share the results \n Finally, once your event is in full swing, don’t forget to track the participants’ activity and provide regular updates: \n \n Will you maintain an event leaderboard? \n How regularly will you communicate progress? \n How will you determine the winners? \n How will you communicate the results to all participants? \n \n Once the event has concluded, don’t forget to review the results and compare them to your original KPIs. Was the event a success? Regardless of the results, please let us know how you got on, perhaps you could even write a blog for the community 😃 \n If you need any assistance with any of the above steps, or you're planning a similar event, please comment below. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"4207","kudosSumWeight":6,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS02NTgtaUprN2pH?revision=5\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS02NTgtaUprN2pH?revision=5"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:1262":{"__typename":"Conversation","id":"conversation:1262","topic":{"__typename":"BlogTopicMessage","uid":1262},"lastPostingActivityTime":"2024-12-19T01:50:16.964-08:00","solved":false},"User:user:2":{"__typename":"User","uid":2,"login":"TillyCorless","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/dS0yLUVFRzh2WA?image-coordinates=867%2C1707%2C2734%2C3574"},"id":"user:2"},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLWNiY1RFNA?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLWNiY1RFNA?revision=7","title":"social tile_3200x2000 (1).png","associationType":"COVER","width":3200,"height":2000,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLTgxS2VrZg?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLTgxS2VrZg?revision=7","title":"1200x644 - 1 (1).png","associationType":"BODY","width":1200,"height":644,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLW1wRnd4cw?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLW1wRnd4cw?revision=7","title":"1200x644 - 2.png","associationType":"BODY","width":1200,"height":644,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLU9PeFQ0Mg?revision=7\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLU9PeFQ0Mg?revision=7","title":"1200x644 - 3.png","associationType":"BODY","width":1200,"height":644,"altText":""},"BlogTopicMessage:message:1262":{"__typename":"BlogTopicMessage","subject":"Immersive Labs Unwrapped","conversation":{"__ref":"Conversation:conversation:1262"},"id":"message:1262","revisionNum":7,"uid":1262,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:2"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" As we usher in the new year, we'd like to pause and reflect on another fast-paced year in the world of Immersive Labs and cybersecurity. This isn't just a recap; it's a tribute to a year of innovation, resilience and our fantastic customers. ","introduction":"As we usher in the new year, we'd like to pause and reflect on another fast-paced year in the world of Immersive Labs and cybersecurity. This isn't just a recap; it's a tribute to a year of innovation, resilience and our fantastic customers.","metrics":{"__typename":"MessageMetrics","views":224},"postTime":"2024-12-18T01:17:23.365-08:00","lastPublishTime":"2024-12-18T07:06:47.010-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" So, what are we waiting for? Let's dive into: Immersive Labs “Unwrapped”! \n \n You completed a record number of Labs! \n First up, the big one! A whopping 2,300,000+ labs were completed - yes, you read that right! More than two million! Our dedicated team of cyber experts gave you plenty of exciting new content to sink your teeth into as well, releasing 350+ new labs across more than 30 collections - covering everything from cyber fundamentals to the latest CVEs.  \n So, a huge thank you to our dedicated base of cyber security heroes who have made the most of our platform every day to learn, upskill and refresh their knowledge in the name of creating a more resilient workforce.  \n Completed AppSec labs have also surged, with 900,000+ completions in 2024. \n We continued to build out our catalogue of secure coding content with 106 new labs covering 18 languages, our landmark Microsoft Azure collection and our ‘Find the Flaw’ labs for Python, Java and Typescript, to name just a few.  \n Proving organisational cyber resilience was essential \n 2024 was a year for building real-world crisis resilience. You assigned over 1,000 real-time crisis scenarios out to your teams via Crisis Sim, and they rose to the challenge! These exercises brought together 12,000+ enthusiastic problem solvers, all working together to solve challenges and improve their crisis management skills.  \n We also had over 550 of you come along to one of our Virtual Crisis Sim events. These one-off live events gave you a glimpse into how to facilitate your own exercise, whilst also putting a fun, seasonal spin on incident response training. Keep your eyes peeled in 2025 as we continue this exciting series! \n \n An unprecedented year in Threat Intelligence \n Our threat intelligence team were busy keeping their ears to the ground so you could test yourselves against the most prominent threat actors within 24 hours of a threat being detected. We released 64 new CTI labs, including 23 new CVE labs, to help keep you and your organization up-to-speed and protected against the latest vulnerabilities.  \n In 2024, on average our team was able to identify threats and publish new content in just 18 hours, ensuring that Immersive Labs remains one of the go-to platforms for up-to-the-minute threat intelligence preparedness  \n These labs prove to be increasingly essential to your cyber readiness, with 45,000+ labs completed across the year. Kudos to everyone who cracked them and a huge shoutout to all of our Cyber Resilience Award winners who were recognised as part of Cyber Awareness Month for their dedication to upskilling against the latest vulnerabilities! \n \n We took Immersive Labs on the road with Cyber Drills  \n 2024 was also the year that we launched our inaugural Cyber Drills Roadshow. 15 Cyber Drills across 12 cities, spanning 4 continents and a whole lot of cyber security expertise gathered together from London to Sydney!  \n Over 350 cyber security experts at the top of their game from some of the world’s biggest organizations joined us to display quick thinking and close communication, as teams worked to manage technical threats across a range of scenarios. The drills highlighted the vital link between technical skills and strategic leadership in navigating complex cyber threats. \n DanPotter Immersive Labs’ Director of Operation Resilience, said:  \n “This whirlwind tour wasn't just about putting out fires; it was an opportunity to learn, grow, and strengthen our global community. Each drill provided valuable insights, from fostering effective communication among stakeholders to emphasizing the importance of coordinated efforts between leadership and tech teams.” \n You can read more about our Cyber Drills Roadshow here.  \n We launched our Human Connection community \n Our brand new community, The Human Connection, launched just three months ago. Since September, we’ve welcomed over 600 members, and together we have delivered expert-led content and blueprints, hosted exclusive challenges, and provided vital product enhancement information. Our Help & Support forums have become a hub of peer-to-peer support, resulting in over 120 solutions in less than three months. \n We can’t wait to partner with you on the next chapter - thanks for being part of our journey �� 💙 ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"4369","kudosSumWeight":6,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLWNiY1RFNA?revision=7\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLTgxS2VrZg?revision=7\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLW1wRnd4cw?revision=7\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDQ","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLU9PeFQ0Mg?revision=7\"}"}}],"totalCount":4,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjYyLWNiY1RFNA?revision=7"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:753":{"__typename":"Conversation","id":"conversation:753","topic":{"__typename":"BlogTopicMessage","uid":753},"lastPostingActivityTime":"2024-10-28T02:53:16.591-07:00","solved":false},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03NTMtZGtnMTln?revision=3\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03NTMtZGtnMTln?revision=3","title":"Screenshot 2024-10-23 at 11.14.40.png","associationType":"COVER","width":789,"height":491,"altText":""},"BlogTopicMessage:message:753":{"__typename":"BlogTopicMessage","subject":"Announcing the Winners of the 2024 Customer Awards!","conversation":{"__ref":"Conversation:conversation:753"},"id":"message:753","revisionNum":3,"uid":753,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:2"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"","metrics":{"__typename":"MessageMetrics","views":293},"postTime":"2024-10-23T06:42:56.486-07:00","lastPublishTime":"2024-10-23T06:42:56.486-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This Cybersecurity Results Month we’re acknowledging the organizations and individuals who have shown exceptional dedication to learning and defending against emerging threats, building organizational resilience and pushing the boundaries of their cybersecurity knowledge through the Immersive Labs platform. \n Collectively, our customers have completed tens of thousands of labs, and after crunching the numbers, we’re ready to celebrate just some of the winners amongst exceptional individuals and organizations that have excelled in 2024 across the following categories: \n 👾 Emerging Threats Award  \n The Emerging Threats award recognizes the organizations and individuals at the forefront of threat detection and threat hunting. Taking into consideration the total number of Cyber Threat Intelligence labs completed, as well as the average time to complete and respond to every new CTI lab, we’re rewarding the best and brightest for their diligence and dedication in responding to the latest threats quickly and effectively. \n 🏆 Emerging Threats Award Organization Winners: \n Cisco Systems \n Swisscom \n Arctic Wolf  \n InfoGuard Specsavers \n BT Group \n Their proactive approach to the completion of CTI labs has set them apart as leaders in cybersecurity defense. Congratulations on your exemplary performance! \n 🏆 Emerging Threats Award Individual Winners:  \n steven  Steven Glogger, Swisscom \n prb Paul Blance, Specsavers  \n Steffen Wacker, Arctic Wolf \n These record-holding individuals are second to none for completed CTI labs this year! Congratulations on your exemplary performance! \n 🛡️ Cyber Resilience Award \n The Cyber Resilience award recognizes those organizations that are maximizing the full use of the Immersive Labs platform to fully optimize their end to end cyber resilience. The award zeroes in  on the breadth and depth of coverage across the MITRE ATT&CK framework, and identifies those organizations that have taken it upon themselves to build Immersive Labs fully into their own cyber resilience program. \n 🏆 Cyber Resilience Award Winners:  \n BT Group \n Swisscom \n Arctic Wolf  \n Their comprehensive approach to cyber resilience, maximizing the capabilities of the Immersive Labs platform, has put them at the forefront of cyber defense strategies. They’ve not only protected their organization but set a standard for the industry. \n 🔥 Immersive Labs Trailblazer Award \n Our final award, the Immersive Labs Trailblazer award recognizes those individuals that simply love Immersive Labs - they have been our top point scorers since Jan 1st 2024, completing thousands of labs and truly immersing themselves in the platform. These individuals go above and beyond their assigned learning programs to upskill and explore content outside of their day to day roles and responsibilities. \n 🏆 Immersive Labs Trailblazer Award Winners:  \n J Nicholas Autumn, UK Home Office \n steven Steven Glogger, Swisscom \n Steffen Wacker, Arctic Wolf  \n Their commitment to learning and exploring every corner of the Immersive Labs platform sets them apart as a true cybersecurity trailblazer.  \n Congratulations to all of the winners for setting the best-in-class standard as we grow and enhance our cyber resilience, together 👏 ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3307","kudosSumWeight":4,"repliesCount":10,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03NTMtZGtnMTln?revision=3\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS03NTMtZGtnMTln?revision=3"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:1106":{"__typename":"Conversation","id":"conversation:1106","topic":{"__typename":"BlogTopicMessage","uid":1106},"lastPostingActivityTime":"2024-12-06T02:22:32.557-08:00","solved":false},"User:user:422":{"__typename":"User","uid":422,"login":"MarieHargraves","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/dS00MjItd3dJRFFw?image-coordinates=0%2C0%2C384%2C384"},"id":"user:422"},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTA2LXhvVWh1eA?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTA2LXhvVWh1eA?revision=2","title":"Customer Stories Blog-2.jpg","associationType":"COVER","width":3200,"height":2000,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTA2LU9NUDVybw?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTA2LU9NUDVybw?revision=2","title":"image.png","associationType":"BODY","width":827,"height":311,"altText":"A Process flow diagram illustrating the stages of preparation, enablement, and exercise. The preparation and enablement phase includes the following sequential steps: 'Kick-off call & planning,' 'Structured Onboarding,' 'Preparation Labs,' and 'Team Briefing.' The exercise phase includes two slots: 'Slot 1' and 'Slot 2.' Each stage is represented by circular nodes connected by arrows, showing progression."},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTA2LXllTmdiTw?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTA2LXllTmdiTw?revision=2","title":"image.png","associationType":"BODY","width":295,"height":118,"altText":"This image shows an exercise rating of 4.5 out of 5 stars, based on participant feedback."},"BlogTopicMessage:message:1106":{"__typename":"BlogTopicMessage","subject":"Defend as One: Breaking Down Technical Barriers Across an Organisation Through Technical Team Exercising","conversation":{"__ref":"Conversation:conversation:1106"},"id":"message:1106","revisionNum":2,"uid":1106,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:422"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" This article details how a public healthcare account used Immersive Labs’ Cyber Team Simulation for a cross-departmental May Day programme, benchmarking national cyber capabilities. As their Cyber Workforce Advisor, I’ll outline the steps taken, from planning to execution, to achieve this strategic programme. ","introduction":"This article details how a public healthcare account used Immersive Labs’ Cyber Team Simulation for a cross-departmental May Day programme, benchmarking national cyber capabilities. As their Cyber Workforce Advisor, I’ll outline the steps taken, from planning to execution, to achieve this strategic programme.","metrics":{"__typename":"MessageMetrics","views":83},"postTime":"2024-11-21T02:13:55.415-08:00","lastPublishTime":"2024-11-21T02:13:55.415-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Where and when did the programme take place? \n Jeopardy June was a cybersecurity technical exercise event hosted exclusively for a public-sector health organisation on June 27 and 28, 2024.  \n Participants across the account were invited to participate, bringing together a variety of individuals across different trusts to investigate and analyse a compromised network of a fictitious organisation using Immersive Labs’ Team Sim module. 57 participants from 50 different trusts came together across eight teams to participate in the first Immersive Labs Technical Exercise. \n Program goals \n \n Support the organisation in meeting future challenges and better utilising resources and expertise across the country to defend against cyberattacks, aligned to the cyber futures strategy. \n Enable national collaboration and provide commonality regarding technical exercises from the SOC to regional cyber team members. \n Benchmark National Technical Cyber capability. \n Empower the organisation to realise its benefit vision to ‘the leaders in cybersecurityʼ. \n \n Visual representation of the programme \n   \n \n   \n Preparation for the event \n Kickoff call and planning – Exercise options were discussed with the service owner, and a timeline was created to ensure deliverables stayed on track. \n Structured onboarding – Individuals were assigned to teams at random, with the exception of one team dedicated to the Security Operations Centre (SOC). Each team was named after notable figures in UK healthcare history.  \n Preparation labs – Before the exercise, participants were assigned a set of curated labs to complete. These labs helped users familiarise themselves with the exercise tools and key security investigation concepts. The focus was on cyber defence, with the labs aligned to the Team Sim catalogue, incorporating tools like Velociraptor and skills relevant to SOC analysts, such as log interrogation. \n Orientation and briefing – Immersive Labs hosted a team briefing where the Team Sim interface was shown to help participants understand how to use the platform and what to expect in preparation for the event. The session also included hints and tips for the exercise approach. \n The Event \n Exercise \n The event was held across two slots to ensure that participants could fit the session in and around their day-to-day roles. During the exercise, Immersive Labs Cyber Resilience Advisors and technical specialists were present to support the teams. \n Results \n \n   \n Of the 8 teams taking part, 3 teams finished the exercise within the allocated time, which was beyond expectations. 3 more teams out of the remaining 5 persevered to complete the exercise beyond the allotted time, showing true dedication. \n All teams demonstrated great teamwork, communication and brought a collaborative culture to the exercise. There was a clear desire for more cross-trust events. \n The exercise showed that the organisation has skilled talent across its national structure, capable of defending against cyber threats. Perhaps even more significant was the participants' drive to support one another and complete the team simulation, despite never having worked together before. \n Participant highlights \n Top common themes: \n \n Teamwork: Working with people from different backgrounds and experiences and learning from them. \n Different trusts: Meeting and working with people from different trusts and organisations, and seeing the talent across the country. \n Real-world simulation: Experiencing what a cyber investigation involves, and working through a real-world scenario. \n \n   \n Reflections from a Cyber Resilience Advisor \n What stood out to me was how the organisation's commitment to cyber resilience enabled a national-level exercise across a large, federated structure with varied capabilities. By preparing participants and fostering collaboration, leaders and coaches broke down silos and shared knowledge effectively. \n Collaboration reached new heights, forming a network of skilled individuals ready to unite during future cyber incidents. Now, they are better prepared and equipped to protect their patients. \n Immersive Labs' innovative product set made this national exercise possible. I’m proud to be part of a team that offers an evolving and uplifting resilience training solution. \n What’s next \n This organisation has a strategic programme across the Immersive Labs platform utilising the entire enterprise product to improve and evidence resilience.  \n Following the post-event review, we’ve launched Tech EX 2025, with 15 programmes set for H2 to enhance resilience and meet future compliance needs. This isn’t a one-off exercise, but a continuous process focused on \"what’s next\". \n Share your thoughts \n Have you planned or hosted a similar event using Immersive Labs? Tell us about it here! \n How many interactions do you have with personnel outside of your local business area? When was the last time you worked with someone from a different team to ensure that challenges were overcome? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"5063","kudosSumWeight":4,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTA2LXhvVWh1eA?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTA2LU9NUDVybw?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTA2LXllTmdiTw?revision=2\"}"}}],"totalCount":3,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMTA2LXhvVWh1eA?revision=2"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:681":{"__typename":"Conversation","id":"conversation:681","topic":{"__typename":"BlogTopicMessage","uid":681},"lastPostingActivityTime":"2024-10-14T08:30:13.959-07:00","solved":false},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS02ODEtV05IendH?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS02ODEtV05IendH?revision=1","title":"CAM Logo.png","associationType":"COVER","width":800,"height":500,"altText":""},"BlogTopicMessage:message:681":{"__typename":"BlogTopicMessage","subject":"Announcing the Cybersecurity Results Month 2024 Awards🏆","conversation":{"__ref":"Conversation:conversation:681"},"id":"message:681","revisionNum":1,"uid":681,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:5"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" As we celebrate Cybersecurity Results Month, it's time to recognize the organizations and individuals who have shown exceptional dedication to learning and defending against emerging threats, building organizational resilience and pushing the boundaries of their cybersecurity knowledge through the Immersive Labs platform. ","introduction":"","metrics":{"__typename":"MessageMetrics","views":97},"postTime":"2024-10-14T08:01:03.143-07:00","lastPublishTime":"2024-10-14T08:01:03.143-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" As we celebrate Cybersecurity Results Month, it's time to recognize the organizations and individuals who have shown exceptional dedication to learning and defending against emerging threats, building organizational resilience and pushing the boundaries of their cybersecurity knowledge through the Immersive Labs platform. This year, The Immersive Labs Customer Awards will be celebrating top performers in the following categories: \n 👾 Emerging Threats Award \n The Emerging Threats award recognizes the organizations and individuals at the forefront of threat detection and threat hunting. Taking into consideration the total number of Cyber Threat Intelligence labs completed, as well as the average time to complete and respond to every new CTI lab, we’re rewarding the best and brightest for their diligence and dedication in responding to the latest threats quickly and effectively. \n 🛡️ Cyber Resilience Award \n The Cyber Resilience award recognizes those organizations that are maximizing the full use of the Immersive Labs platform to fully optimize their end to end cyber resilience. The award zeroes in  on the breadth and depth of coverage across the MITRE ATT&CK framework, and identifies those organizations that have taken it upon themselves to build Immersive Labs fully into their own cyber resilience program. \n 🔥 Immersive Labs Trailblazer Award \n Our final award, the Immersive Labs Trailblazer award recognizes those individuals that simply love Immersive Labs - they have been our top point scorers since Jan 1st 2024, completing thousands of labs and truly immersing themselves in the platform. These individuals go above and beyond their assigned learning programs to upskill and explore content outside of their day to day roles and responsibilities. \n Stay tuned this week as we reveal some of the winners in each category and celebrate the top performers who are truly leading by example in cybersecurity resilience. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1957","kudosSumWeight":2,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS02ODEtV05IendH?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS02ODEtV05IendH?revision=1"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:1275":{"__typename":"Conversation","id":"conversation:1275","topic":{"__typename":"BlogTopicMessage","uid":1275},"lastPostingActivityTime":"2024-12-20T01:50:36.541-08:00","solved":false},"User:user:310":{"__typename":"User","uid":310,"login":"SalimRamjean","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/dS0zMTAtT0JnWWxW?image-coordinates=91%2C0%2C1292%2C1200"},"id":"user:310"},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LUEwTnpTbg?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LUEwTnpTbg?revision=1","title":"SME Blog-4.jpg","associationType":"COVER","width":3200,"height":2000,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LVg2M0VJNg?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LVg2M0VJNg?revision=1","title":"clipboard_image-1-1734686597861.png","associationType":"BODY","width":1281,"height":724,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LWx3Ukh6Qw?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LWx3Ukh6Qw?revision=1","title":"clipboard_image-2-1734686598059.png","associationType":"BODY","width":1279,"height":717,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LWQ3YkFNRA?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LWQ3YkFNRA?revision=1","title":"clipboard_image-3-1734686598103.png","associationType":"BODY","width":1276,"height":718,"altText":""},"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LWFzVnlnUQ?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LWFzVnlnUQ?revision=1","title":"clipboard_image-4-1734686597479.jpeg","associationType":"BODY","width":608,"height":355,"altText":""},"BlogTopicMessage:message:1275":{"__typename":"BlogTopicMessage","subject":"Mastering Crisis Sim: How We Got 25 Execs on the Edge of Their Seats","conversation":{"__ref":"Conversation:conversation:1275"},"id":"message:1275","revisionNum":1,"uid":1275,"depth":0,"board":{"__ref":"Blog:board:the-human-connection-blog"},"author":{"__ref":"User:user:310"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"Have you ever wondered what it would take to get 25 senior executives fully engaged and on the edge of their seats? That’s exactly what happened when Immersive Labs and our partner, Mastercard, travelled to Pakistan to deliver a Crisis Sim for one of the country’s largest banks.\n\nIn this blog, we’ll share how we achieved it and how you can create a dynamic Crisis Sim experience.\n","metrics":{"__typename":"MessageMetrics","views":145},"postTime":"2024-12-20T01:30:32.618-08:00","lastPublishTime":"2024-12-20T01:30:32.618-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Let's start with the requirements. In this case, they were clear: \n 1) To have a fully customised exercise focusing on payment risks and cyber threats like fraud, ransomware, and cash-outs. This is the domain expertise of Mastercard, who had no issues creating this in the Immersive platform with our review and guidance. \n 2) To deliver this on-site in front of 25 senior execs (including the CEO, CTO, CISO, CFO, and numerous heads of departments). It’s definitely not easy getting this many board members together in one room, so we had to make the first best impression! \n What did we do, and why was it a success? \n The stakeholders told us that they’d run tabletop exercises before, so this wasn’t new to them. So, how did we turn what they expected to be a routine drill into an edge-of-the-seat experience? What made our approach unique? \n Realistic AI-generated videos \n The amazing Crisis Sim content creation team at Immersive Labs used generative AI to create highly realistic videos that felt as though they were straight from a Pakistani news channel. Mastercard provided us with a few scripts and ideas that helped bring the AI videos to life. \n \n AI video of a news reporter tailored to resemble the Pakistani news channel. \n \n AI video of a news reporter tailored to resemble the Pakistani news channel. \n Why did the execs jump out of their seats?  \n That’s because we included the following in the videos: \n \n Footage of their building on the news and customer dissatisfaction over cyberattack repercussions. \n News reporters with local accents and dress styles mentioning the bank and stakeholders, and unhappy Tweets flooding social media. \n A video of their CEO, not his real face of course, but we used his name when it came to an inject where the stakeholders voted for ‘releasing a press statement to the public’. They even specifically asked us to ensure none of these videos leaked! But each video included the message “Exercise use only – not based on real events”. \n \n \n AI video of the CEO giving a press conference. \n Collaboration \n This success was a team effort. Getting any presentation done right, especially in person, requires planning and knowing your audience. This is where Mastercard brought their expertise to create and tailor the Crisis Sim exercise while we supported with our guidance and previous customer experience knowledge. Our roles, tasks, and responsibilities were clear. Top tip: If you’re planning an exercise, collaborate with others for ideas and support. \n Double act presentation \n Presenting as a team made all the difference. Mastercard’s expertise in engaging senior execs helped animate the session and avoid awkward silences, while I focused on facilitating the exercise. Doing this alone can be tricky – I’ve personally struggled with awkward silences during solo Crisis Sim sessions while juggling scenario questions, multiple responses, feedback, and facilitation all at once. Sharing the load was crucial, especially in a U-shaped room where I couldn’t easily move around. In this case, I didn’t need to worry about moving away from my laptop, leaving the close-up engagement completely for Mastercard to lead on. \n \n Image example of the U-shaped conference room this took place in. \n The feedback \n The feedback was overwhelmingly positive – they said it was their first experience with such a tabletop exercise, a stark contrast to their initial expectations. The AI videos sparked significant interest and curiosity. \n The collaboration between Mastercard and Immersive Labs successfully delivered an educational, engaging, and tailored exercise. The bank expressed interest in running a wider crisis drill in 2025 with multiple banks. So look forward to hearing about that in the future! \n Finding AI video scenarios in our Crisis Sim Catalogue \n If you clicked on any of the AI images above thinking it was a video, I’d like to apologise. They were just screenshots as the actual videos included sensitive, bank-specific details like names and locations that we can’t share externally. \n If you’d like to explore AI video scenarios in our Crisis Sim platform, check out titles like: \n \n Boardroom Betrayal: When Deepfakes Strike the Top \n Puppetmaster’s Revenge \n The Walls Have Ears – Part One \n The Walls Have Ears – Part Two \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"4324","kudosSumWeight":2,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LUEwTnpTbg?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LVg2M0VJNg?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LWx3Ukh6Qw?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDQ","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LWQ3YkFNRA?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDU","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LWFzVnlnUQ?revision=1\"}"}}],"totalCount":5,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.immersivelabs.com/t5/s/dnvaw96485/images/bS0xMjc1LUEwTnpTbg?revision=1"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"CachedAsset:text:en_US-components/community/Navbar-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1740587331000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"Events","external-1":"Help Centre","migrated-link-7":"Customer Stories Blog","migrated-link-8":"SME Blog","customer-blog":"Product Updates","migrated-link-1":"Community Blog","the-human-connection-blog":"Human Connection Blog","migrated-link-2":"Community Forum","Common-external-link":"Community Challenge","migrated-link-0":"Community","migrated-link-5":"Customer Blog","migrated-link-6":"Cyber Threat Research Blog","migrated-link-3":"Help","migrated-link-4":"Learn","cyber-countdown-link":"Cyber Countdown","migrated-link-14":"Cyber Million Blog","migrated-link-15":"Cyber Million Website","migrated-link-12":"Cyber Million","migrated-link-13":"Ask a Question","welcome":"Get Started","external-3":"Answer Questions","external-2":"Answer Questions","migrated-link-10":"Customer Events","migrated-link-11":"Community Events","cybertrust-massachusetts-link":"CyberTrust Massachusetts","get-started-link":"Get Started","help":"Ask a Question","external":"Immersive Blog"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1740587331000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1740587331000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1740587331000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1740587331000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1740587331000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1740587331000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagSubscriptionAction-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagSubscriptionAction-1740587331000","value":{"success.follow.title":"Following Tag","success.unfollow.title":"Unfollowed Tag","success.follow.message.followAcrossCommunity":"You will be notified when this tag is used anywhere across the community","success.unfollowtag.message":"You will no longer be notified when this tag is used anywhere in this place","success.unfollowtagAcrossCommunity.message":"You will no longer be notified when this tag is used anywhere across the community","unexpected.error.title":"Error - Action Failed","unexpected.error.message":"An unidentified problem occurred during the action you took. Please try again later.","buttonTitle":"{isSubscribed, select, true {Unfollow} false {Follow} other{}}","unfollow":"Unfollow"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListTabs-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListTabs-1740587331000","value":{"mostKudoed":"{value, select, IDEA {Most Votes} other {Most Likes}}","mostReplies":"Most Replies","mostViewed":"Most Viewed","newest":"{value, select, IDEA {Newest Ideas} OCCASION {Newest Events} other {Newest Topics}}","newestOccasions":"Newest Events","mostRecent":"Most Recent","noReplies":"No Replies Yet","noSolutions":"No Solutions Yet","solutions":"Solutions","mostRecentUserContent":"Most Recent","trending":"Trending","draft":"Drafts","spam":"Spam","abuse":"Abuse","moderation":"Moderation","tags":"Tags","PAST":"Past","UPCOMING":"Upcoming","sortBymostRecent":"Sort By Most Recent","sortBymostRecentUserContent":"Sort By Most Recent","sortBymostKudoed":"Sort By Most Likes","sortBymostReplies":"Sort By Most Replies","sortBymostViewed":"Sort By Most Viewed","sortBynewest":"Sort By Newest Topics","sortBynewestOccasions":"Sort By Newest Events","otherTabs":" Messages list in the {tab} for {conversationStyle}","guides":"Guides","archives":"Archives"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1740587331000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/BuildInformation-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/BuildInformation-1740587331000","value":{"buildHash":"Build Hash: {buildHash}","buildNumber":"Build Number: {buildNumber}","buildTime":"Build Time: {buildTime}"},"localOverride":false},"CachedAsset:text:en_US-components/community/KhorosLogo-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/community/KhorosLogo-1740587331000","value":{"alt":"Powered By Khoros"},"localOverride":false},"Category:category:top":{"__typename":"Category","id":"category:top","nodeType":"category"},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1740587331000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/OverflowNav-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/OverflowNav-1740587331000","value":{"toggleText":"More"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1740587331000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1740587331000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1740587331000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1740587331000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1740587331000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageUnreadCount-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageUnreadCount-1740587331000","value":{"unread":"{count} unread","comments":"{count, plural, one { unread comment} other{ unread comments}}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageViewCount-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageViewCount-1740587331000","value":{"textTitle":"{count, plural,one {View} other{Views}}","views":"{count, plural, one{View} other{Views}}"},"localOverride":false},"CachedAsset:text:en_US-components/kudos/KudosCount-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/kudos/KudosCount-1740587331000","value":{"textTitle":"{count, plural,one {{messageType, select, IDEA{Vote} other{Like}}} other{{messageType, select, IDEA{Votes} other{Likes}}}}","likes":"{count, plural, one{like} other{likes}}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageRepliesCount-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageRepliesCount-1740587331000","value":{"textTitle":"{count, plural,one {{conversationStyle, select, IDEA{Comment} OCCASION{Comment} other{Reply}}} other{{conversationStyle, select, IDEA{Comments} OCCASION{Comments} other{Replies}}}}","comments":"{count, plural, one{Comment} other{Comments}}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1740587331000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1740587331000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1740587331000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false}}}},"page":"/tags/TagPage/TagPage","query":{"messages.widget.messagelistfornodebyrecentactivitywidget-tab-main-messages-list-for-tag-widget-0":"mostKudoed","tagName":"customer success stories"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"immersivelabs","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/tags/TagsHeaderWidget/TagsHeaderWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/tags/TagSubscriptionAction/TagSubscriptionAction.tsx","./components/community/FooterWidgetHelpLink/FooterWidgetHelpLink.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx"],"appGip":true,"scriptLoader":[]}