Forum Discussion

schmitty's avatar
schmitty
Icon for Bronze III rankBronze III
4 months ago

Nessus: Ep.2 – Network Scanning does not Start

The virtual machine comes to 90%, an that was it. 

feedback
help & support
  • AdamMartin's avatar
    AdamMartin
    4 months ago

    Hi Schmitty, I'm sorry to hear that you are having issues loading the lab. I have just run several tests and it loads correctly, so there are a couple of things we can try to get you back up and running.

    First, can you try exiting the lab using the exit button in the corner, then click 'End lab' when the pop-up appears. This resets the lab so that you can try again, but I would also recommed clearing your browser cache, just in case.

    If you are still having issues, please take a look at our System Requirements Guide or test your setup using our Websocket Diagnostics page, to make sure you can run the labs correctly.

    Finally if that doesn't work, you can always raise a ticket to the Customer Support team and we would be happy to take a deeper dive and help you with this lab.

    Let me know how you get on 🙂

  • AdamMartin's avatar
    AdamMartin
    Icon for Community Support rankCommunity Support
    4 months ago

    Hi Schmitty, I'm sorry to hear that you are having issues loading the lab. I have just run several tests and it loads correctly, so there are a couple of things we can try to get you back up and running.

    First, can you try exiting the lab using the exit button in the corner, then click 'End lab' when the pop-up appears. This resets the lab so that you can try again, but I would also recommed clearing your browser cache, just in case.

    If you are still having issues, please take a look at our System Requirements Guide or test your setup using our Websocket Diagnostics page, to make sure you can run the labs correctly.

    Finally if that doesn't work, you can always raise a ticket to the Customer Support team and we would be happy to take a deeper dive and help you with this lab.

    Let me know how you get on 🙂

  • KieranRowley's avatar
    KieranRowley
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey Schmitty,

    Have you tried reloading the lab?

    Please let us check that it's working as expected and come back to you.

  • TillyCorless's avatar
    TillyCorless
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi schmitty 

    Was AdamMartin response helpful to you? Have you managed to solve this? 

    If you found a reply useful, please don't forget to mark it as a Solution ✅

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