Knowledge Base Article

How to Mark as Solution

If you've asked a question on one of the community forums, you have the option to mark one or more answers as a solution. Please only do this if you are the question asker. 

When you mark an answer as a solution, the reply marked as the solution is pinned to the question. This helps community members to find the answer easily if your question comes up again.  

How to Mark as Solution

  1. Navigate to your question.
  2. Find the answer that you'd like to "Mark as Solution".
  3. Click the grey text "Mark as Solution".
  4. You will see the grey text turn to a green box and the reply will be pinned to the question. Other community members will see this, too.
  5. You can repeat this process if there is more than one solution to your question. 
  6. The member(s) who posted the solution reply will receive a notification.
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Updated 2 months ago
Version 3.0
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