Knowledge Base Article

How to Answer a Question

If you think you can help a community peer with their question, you can answer it question by replying, as long as you're signed in.

How to Answer a Question 

  • Just go to any forum if you want to reply to another person’s post or comment, click "Reply".
  • Type your text in the message editor and click  "Reply".
  • When typing, you can even mention other community members. Just type “@” followed by the member’s username. A pop-up menu appears as you type.

If you want to see which questions are still awaiting a solution and where you can add value, filter the forum by "No Solutions Yet" or go to "Answer Questions" on the Help & Support Forum.

If your answer was helpful to the member who posted the question, they have the option to "Mark as Solution", which you'll be notified about.

Remember, this isn't a space to simply share the answer. Feel free to share tips and hints, but let's keep the full answers to ourselves.

Explore the Forums

Need more help?

If you have any questions about registering, signing in, or accessing content in the community, reach out to the Community.

 

Updated 15 days ago
Version 4.0
No CommentsBe the first to comment