Forum Discussion

autom8on's avatar
autom8on
Icon for Silver I rankSilver I
10 months ago
Solved

Strangeness with SSO?

Hey, Is anyone else having weird issues with authentication when trying to be logged into both the main Immersive Labs platform, and this Community site in the same browser at the same time?  If I ...
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  • KieranRowley's avatar
    KieranRowley
    10 months ago

    A update was pushed yesterday which has hopefully resolved this issue. I'd appreciate any feedback to the contrary.

autom8on's avatar
autom8on
Icon for Silver I rankSilver I
10 months ago

Thanks for the explanation. I clicked the like button, but it didn't show up until I refreshed the page - perhaps that's part of the same bug? I shall just make sure I hit refresh a lot and ignore the "Sign In" bit if I see it post sign-in in the future... ;-)

KieranRowley's avatar
KieranRowley
Icon for Community Manager rankCommunity Manager
10 months ago

Yes, as Tilly mentioned, there is a known issue impacting a number of users (myself included) where the UI doesn't reflect the fact that you are signed in, that includes when you try to like or reply etc.

We have found that clicking on different pages and articles can force the UI to update, but sometimes it can take a few goes.

We are really sorry about this, hopefully it will be resolved soon and doesn't impact your enjoyment of our community too much.