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emomartin's avatar
emomartin
Icon for Bronze I rankBronze I
18 days ago

Jupyter notebook output missing

Hi,

When I run the code cells in "AI: Image Classification" lab, I don't see any output.

even a new cell w/ just 2 + 2 has no inline output.  What am I missing?

Same in Firefox or Edge

Kernel status is always "connecting"

thanks,

-edmond

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  • ChrisKershaw's avatar
    ChrisKershaw
    Icon for Community Support rankCommunity Support
    15 days ago

    Hi emomartin

    I'm Chris, I work in the Customer Support Team at Immersive 😊.

    I'll be happy to look into this issue for you; can you confirm the full name of the lab that you are working on so I can raise your issue over to our Cyber Team to get this tested and investigated?

    • ChrisKershaw's avatar
      ChrisKershaw
      Icon for Community Support rankCommunity Support
      13 days ago

      Hi emomartin & netcat

      I'm sorry to have kept you waiting on your lab issue; I have just raised your lab issue over to the Cyber Team now to seek some further guidance to help. 

      Either myself, or one of the Cyber Team will reach back to you both once this has been investigated, so we can help you both progress on this one. 

      Again, I'm sorry for the delay, and I hope we can get you moving soon. 

  • ChrisKershaw's avatar
    ChrisKershaw
    Icon for Community Support rankCommunity Support
    11 days ago

    Hey emomartin and netcat

    I'm sorry to have kept you both waiting on your post.

    Our Cyber Team have finished testing the lab, and have confirmed that this is now working as intended again. 

    Please, can you give this another go, and confirm if you can both complete the lab? If you do experience any further issues, let us know, and we'll be happy to continue working with the team to help. 

    Kindest regards,
    Chris