Forum Discussion

steven's avatar
steven
Icon for Bronze III rankBronze III
3 months ago

Community: Messages - how to reply?

Does anyone knows how to answer an in-community mail?  I don't see any option to answer or even start a new conversation e.g. with an member. Is this an (not yet available?) feature or a bug? g...
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TillyCorless's avatar
TillyCorless
Icon for Community Manager rankCommunity Manager
3 months ago

Hi steven

Great question! This isn't a bug, it is a conscious decision to allow one-way private messaging. 

We made this decision due to privacy concerns that our customers and their organizations may have around privacy and controls. I'd love to hear our members' thoughts on this. 

What does everybody think? Can you foresee any security concerns if private messaging was enabled on this platform?